"Michael Fallon was my sales rep and I would like to say..."
- Hamza R
Michael Fallon was my sales rep and I would like to say he was very helpful and very professional. He made the whole process (I bought a car from the dealership) relatively painless and simple and I would give his customer service a 5/5. The reason why I have 4/5 in my dealership review is because the vehicle I purchased (mustang) had quite a few scratches on both sides and long a small dent which we could not see when I test drove the car because it was dirty and they looked like dried salt on the sides of the car. The dealership should have product this to our attention but instead tried to keep it under the table and got us to sign everything relatively quickly and it was too late to do anything after I noticed the scratches because I had already signed everything.
"Purchase New Renegade as Used Wrangler Repairs Unsuccessful"
- Kendra Slade was excellent, even though she had to give me bad news a few times on the status of repairs on my used Jeep Wrangler
- Ola Bilyk was excellent in my purchase of a new Jeep Renegade after significant engine issues with used Jeep Wrangler I purchased at Erin Dodge Chrysler and had to trade in
- Service Department less impressive after what I believe were unnecessary/incomplete repairs to Jeep Wrangler that ultimately led to engine failure
- Kevin Persaud was excellent in providing sale of winter tires for both my Jeep Renegade and my Wife's Hyundai Sante Fe in November
- I would recommend buying a vehicle at Erin Dodge Chrysler and getting oil changes at Erin Dodge Chrysler, but, I would not recommend repairs at Erin Dodge Chrysler
- Staff are awesome to deal with
"We just purchased our 6th and 7th vehicles from Bo Harnam..."
We just purchased our 6th and 7th vehicles from Bo Harnam and his team at Erin Dodge. Always welcoming and generous, they make us feel like we’ve got the best possible deal. Free gas cards are an added bonus.
Kendra and Chris in the service department are outstanding and professional always.
"Repairing my jeep"
Had my jeep act up on the weekend. I booked an appt online with service advisor Chris and once at the dealership Chris treated me with white gloves. It was a quick diagnosis and he kept me informed on how the repair was going. I was back on the road in no time.
"After sale review !"
I have purchased in the past brand new Jeep Cherokee and returned to trade in for used car. The initial sale Ahmad explained in detail all of my questions and I was able to drive away within 24 h with my new ( used) car. After couple weeks i noticed my battery has died while on the way to work. Within minutes i got a boost & was able to visit the Erin Dodge Dealership for SERVICE! I must say the staff was urgently helping to solve the problem and offered a very professional service. While waiting i was greeted by various associates including my sales person Ahmad. To summarize it is very easy to sell someone a car BUT the aftermath Customer Service !!! where it counts the most ! Well done Erin Dodge Associates your service is OUTSTANDING !
Other Employees Tagged:
, Ahmad Abu- Hiijleh
"Great experience "
- Haggis in my ram
I recently bought 2 vehicles at Erin Dodge.
Bo the salesman realy makes things happen.
Tina in the finance department works tirelessly to find the best deal.
They are a great team .
Same day service .Bo can get multiple things to happen simultaneously.
""Can I help you today""
Thursday 12 April I met the "everready bunny" Bo Harnam. I'd only come in to drool at the showroom models while my summer tires were being applied and ended up driving out on Friday in a brand new Cherokee TrailHawk . and Bo was totally responsible haha. He was tireless and enthusiastic and everything he did was geared to get me the best deal possible and get me in the driver seat of a brand new car...I almost ran the legs off him but he took a licking and kept on ticking...He said jokingly that I was a hard man and I said "well you started it" hahah
I have to say I was totally please because he got so many people involved in making sure I got the best deal for me and I have to take my hat off to him and the whole team at Erin Jeep....They know their stuff and treat you well....everytime
I really was amazed at how fast i got to speak to dariusz about thr dodge caravan. He was polite and explained everything i needed to know about the vehicle also was really polite about the walkthrough
- Greg S
Picked up a good deal on a Grand Cherokee Summit. All staff that I had the pleasure of talking to were courteous and professional. From paperwork to pickup, everything went smoothly. Amgad did a great job showing me around the dealership on the day of pickup. I am very pleased with the service received at Erin Dodge. This dealership understands the need to satisfy.
"I have excellent customer experience with this dealership."
I have been dealing with this dealership over last 30+ years. This is my third Chrysler 300 purchased here in addition to three other previous models. I personally like this dealership for their customer focus and excellent service. I get all my servicing done at this dealership.