Chris House
Chris House at Southern Hyundai Newport News
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Chris House

Service Advisor

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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5.0
52 Reviews
5.0

52 Reviews

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52 Reviews of Chris House

May 18, 2024

Dealership Rating
Employee Rating

Service of my Hyundai Ioniq-5 has been very smooth, from making appointments to waiting for my car. Chris is very professional and responsible. I really appreciate how organized he and the service departm More

by stephdixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Dennis

May 17, 2024

Dealership Rating
Employee Rating

As usual Chris was Profession and Knowledgeable. The dealership was clean and staff was friendly. I was compensated for having to wait longer than expected for my service. More

by CAROLS47
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 17, 2024

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 17, 2024

Dealership Rating
Employee Rating

Professional and courteous, the dealer ship is neat and clean and provides snacks and drinks for the customers. More

by LARRYNEWMAN99
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

May 17, 2024

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 10, 2024

Dealership Rating
Employee Rating

Friendly good service. Clean facility and staff is very responsive. I was happy with my interaction with everyone More

by LINDAPECK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer

May 14, 2024

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 09, 2024

Dealership Rating
Employee Rating

Southern Hyundai Newport News seems to really care about customer satisfaction. I am extremely pleased with the care and service I receive each time I visit. More

by andmiamom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 04, 2024

Dealership Rating
Employee Rating

Amazing service. I had a tire issue, guidance was provided and the problem was quickly solved. I appreciate the service managers expertise and recommendations. They h More

by EEHALVORSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 28, 2024

Dealership Rating
Employee Rating

Great service department. Easy to schedule appointments. You can even schedule an appointment online. Quality work every time. More

by JHALLMAN2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer, jeffrey moien

May 01, 2024

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 20, 2024

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Employee Rating

Great service through out the service team and whole department, great choice of service as well More

by TERRYVANN79
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 24, 2024

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 18, 2024

Dealership Rating
Employee Rating

Comfortable waiting room, friendliness, knowledgeable, professional, quick and correct diagnosis, put at ease good people More

by DGHENS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Apr 19, 2024

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 16, 2024

Dealership Rating
Employee Rating

Great timely service met my time-line so I could have someone bring me by to pick up my vehicle during my lunch break. More

by GBGTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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