Robert Smith
Robert Smith at Southern Hyundai Newport News
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Robert Smith

Assistant Parts Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Robert Smith

May 17, 2024

Dealership Rating
Employee Rating

Check in for repairs is swift. Waiting areas are clean.workers keep you up to date on your vehicle. Wait time is minimal More

by Bjsoyars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Blyth

May 17, 2024

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 17, 2024

Dealership Rating
Employee Rating

Professional and courteous, the dealer ship is neat and clean and provides snacks and drinks for the customers. More

by LARRYNEWMAN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris House

May 17, 2024

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 12, 2024

Dealership Rating
Employee Rating

Very professional workers an management team. Accomidations for the waiting area were very hospitable! I would recommend your dealership very high standards to the public. Thanks again! More

by Flemingtina60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 11, 2024

Dealership Rating
Employee Rating

In and out in a bit over 30 minutes for an oil change and state inspection. Easy check-in and check out. More

by THOMASFGRECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 10, 2024

Dealership Rating
Employee Rating

Very polite and friendly Was fast and I didn’t have to wait long for service to be done More

by BLUIZZZ_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

May 14, 2024

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 01, 2024

Dealership Rating
Employee Rating

Friendly staff! Great service! Always on time. Quality service and maintenance! Clean waiting area to relax More

by gammasharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer, jeffrey moien

May 01, 2024

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 26, 2024

Dealership Rating
Employee Rating

Southern Hyundai gives its customers excellent service. They are very courteous and efficient. I would definitely recommend my friends and family. More

by JOSIES123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris

May 01, 2024

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 06, 2024

Dealership Rating
Employee Rating

I've been bringing my Elantra here for years now, and can say with confidence that the service department is knowledgeable and reliable. Every staff member I've interacted with has been courteous and profess More

by BETH.BEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 11, 2024

Dealership Rating
Employee Rating

Excellent customer service. Puts the customer first. Knowledgeable Understands the needs of the customer and was friendly More

by shorty7L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Mar 13, 2024

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 10, 2024

Dealership Rating
Employee Rating

The oil changer (Mr Blyth) did an outstanding job, servicing my vehicle Service was completed in a timely manner More

by Tony
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Mar 13, 2024

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

1

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