Derrick Phillips

Very accommodating. Second time getting serviced here, everyone was courteous and it was in and out. Amenities are nice as well. Definitely will consider purchasing here Second time getting serviced here, everyone was courteous and it was in and out. Amenities are nice as well. Definitely will consider purchasing here for my next car to continue to get premium service. More

by doules42 Verified Customer Verified Customer

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Thanks to Mr Phillips for taking care of my problem. I was impressed with the service. I was impressed with the service. More

by Scamp5882003 Verified Customer Verified Customer

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Amazing service. I had a tire issue, guidance was provided and the problem was quickly solved. I appreciate the service managers expertise and recommendations. They h I had a tire issue, guidance was provided and the problem was quickly solved. I appreciate the service managers expertise and recommendations. They have the customers best interest in mind. Best dealer service I have ever worked with in Virginia or anywhere! More

by EEHALVORSEN Verified Customer Verified Customer

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Quick and efficient repair. Work was covered under warranty so there was no cost to me . Work was covered under warranty so there was no cost to me . More

by DERRICK2329 Verified Customer Verified Customer

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A very bad experience they are very unprofessional I never won't to go back never won't to go back More

by AWELLS@VERIZON.COM Verified Customer Verified Customer

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Fast, efficient service is a standard at Southern Hyundai in Newport News. If the item I'm looking for is in stock, which it typically is, I'm out the door with it in no time flat. The staff is alway knowled in Newport News. If the item I'm looking for is in stock, which it typically is, I'm out the door with it in no time flat. The staff is alway knowledgeable on the parts I need and gives me great suggestions on other items I may be interested in. Southern spared no expense to give us a quality experience from showroom, to parts, to service, and everywhere in-between. I honestly couldn't be happier with Southern Hyundai in Newport News. More

by toulman67gu Verified Customer Verified Customer

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Wonderful every time Very helpful and appreciated My car maintenance is always done in a timely manner. The team consistently communicates all updates with me. They are always pleasant and courteous. maintenance is always done in a timely manner. The team consistently communicates all updates with me. They are always pleasant and courteous. More

by Visionr1976 Verified Customer Verified Customer

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Service was prompt. And unlike some dealers, there were no hidden surprises. Only what was asked for was done. And unlike some dealers, there were no hidden surprises. Only what was asked for was done. More

by artharris54 Verified Customer Verified Customer

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Perfect. No issues at all. A loaner vehicle was provided in the morning, and my car was ready to pick up by lunchtime. Easy. No issues at all. A loaner vehicle was provided in the morning, and my car was ready to pick up by lunchtime. Easy. More

by JOEL.BADANES Verified Customer Verified Customer

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I have always liked the service part of the dealership. (This time around there was an issue with a malfunction with the tire equipment that caused the lug nuts to not tighten and created a scary situation (This time around there was an issue with a malfunction with the tire equipment that caused the lug nuts to not tighten and created a scary situation when I was driving. Derrick was quick to make things right and I will continue with getting my car serviced at this location) More

by BETH.BALOG227 Verified Customer Verified Customer

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