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Charles Smith
21 Reviews
Dealership Experience
5 yrs, 6 mos
Industry Experience
5 yrs, 6 mos
21 Reviews
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21 Reviews of Charles Smith
June 11, 2025
Always get great service and the staff is the best! Really appreciate the WiFi and workspace available in the waiting area. Really appreciate the WiFi and workspace available in the waiting area. More
by NELSON_MIKESKA
Verified CustomerOther Employees Tagged: Shay Piel, James Main, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman , Sophi Rosa - Great Job!!
June 02, 2025
Amazing experience, quick turn around. I think mark did a very good job. I i I think mark did a very good job. I i More
by Justinvantassell
Other Employees Tagged: Shay Piel, James Main, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman , Justin Van Tassell
June 02, 2025
Scheduled an appointment for service and made it clear that I needed my truck before the weekend. They had my truck for 3 days and still didn’t get all of the work done - I had to get my truck on Friday a that I needed my truck before the weekend. They had my truck for 3 days and still didn’t get all of the work done - I had to get my truck on Friday afternoon and will need to reschedule for the remaining work. For the work that was done, the claim was not filed until day 3 causing further delay (even though I provided the information same day of drop off). I finally had to show up to the dealership in person, call the coverage company and hand hold the process myself. When I finally checked out and had questions about the charges, the lady checking me out couldn’t answer my questions. Due to the long line behind me and ongoing frustration, I just left. More
by LAMADOR4616
May 29, 2025
Cody was very helpful and attentive with my Mustang. He listened and showed me any issues he found with the car without trying to sell any extra stuff that I didn’t need! I recommend! He listened and showed me any issues he found with the car without trying to sell any extra stuff that I didn’t need! I recommend! More
by Thomas H
Other Employees Tagged: Cody Boudreaux
May 19, 2025
Mac Haik is wonderful. Absolutely love this dealership. It will always be home for my vehicle. Absolutely love this dealership. It will always be home for my vehicle. More
by CHAIMEBREAUX
Other Employees Tagged: Duane Harris, Shay Piel, James Main, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman
May 17, 2025
They were very busy but never did they show any stress. Very clean waiting area and restroom. The only thing negative was to air conditioning. Super cold! Very clean waiting area and restroom. The only thing negative was to air conditioning. Super cold! More
by nannamiller
Other Employees Tagged: Shay Piel, James Main, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman
May 12, 2025
Had such a good buying experience I will be buying all my future vehicles from Mac Haik. future vehicles from Mac Haik. More
by MHEND0
Other Employees Tagged: Creighton Lynn, Shay Piel, James Main, Mark Stepp, Cowboy Robert Goodman, Gabriel Baer
May 10, 2025
Totally satisfactory. The Express Lane is easy to deal with and the service writers are very good. The Express Lane is easy to deal with and the service writers are very good. More
by ZEPHYR.HH
Other Employees Tagged: Cowboy Robert Goodman
April 28, 2025
Always get great service and really appreciate WiFi and a place to work while I wait. Been working with Shay and his team for many years now place to work while I wait. Been working with Shay and his team for many years now More
by NELSON_MIKESKA
Other Employees Tagged: Shay Piel, James Main, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman
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