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Charles Sebastian

Overview Reviews (499) Inventory (384)

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Charles Sebastian

Charles Sebastian | Page 7

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

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4.8

499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Overview Reviews (499) Inventory (384)

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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499 Reviews of Charles Sebastian

February 27, 2025

Dealership Rating

Employee Rating

Charlie was great and the work was done in one day. I always have Jeep do my services. I always have Jeep do my services. More

by tom.bradshaw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 27, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for being a loyal Jeep customer. We're here if you need anything else at Lithia Chrysler Jeep of Reno.

February 25, 2025

Dealership Rating

Employee Rating

Charlie provided superior service, very understanding and very helpful. He is my ‘go to’ service representative. So happy to see him back and doing well!!! very helpful. He is my ‘go to’ service representative. So happy to see him back and doing well!!! More

by Mark A

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 25, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear that our team made your visit so positive. Lithia Chrysler Jeep of Reno appreciates your feedback.

February 22, 2025

Dealership Rating

Employee Rating

Always get me in right away, always courteous and professional. All questions are answered to my satisfaction professional. All questions are answered to my satisfaction More

by buddykendall

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 22, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with Lithia Chrysler Jeep of Reno. We appreciate your trust in our team.

February 19, 2025

Dealership Rating

Employee Rating

Ben was great to work with. Communication was maintained throughout the service. Great job team! Communication was maintained throughout the service. Great job team! More

by hapeanana

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Feb 19, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ben and our team, and we look forward to working with you again.

February 18, 2025

Dealership Rating

Employee Rating

The dealership is clean and beautiful. Charles Sebastian has been my primary service representative for many years. He has managed a lot of complicated diagnostic and service appointments Charles Sebastian has been my primary service representative for many years. He has managed a lot of complicated diagnostic and service appointments for me and my family over the years He knows cars and knows what he is doing. He is honest and fair and I consider her a personal friend at this point. Likewise with everyone else I have had the pleasure to work with here including other service personnel. Tony Moore and Kenny in sales are first rate. This is a first class and stand up operation. More

by Susan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 19, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you, Susan. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

February 17, 2025

Dealership Rating

Employee Rating

Whenever I come in with a problem, they always accommodate whenever it’s possible for them to fit me in. accommodate whenever it’s possible for them to fit me in. More

by JLCLEVER10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Feb 17, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

February 16, 2025

Dealership Rating

Employee Rating

Charlie is very perspective, honest and looks out for us. We trust him! He always returns our phone calls promptly. We trust him! He always returns our phone calls promptly. More

by kiwibrett

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Sebastian

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Feb 16, 2025 -

Lithia Chrysler Jeep of Reno responded

We truly appreciate your trust in Lithia Chrysler Jeep of Reno and our team. Thank you for your feedback and have a great day!

February 15, 2025

Dealership Rating

Employee Rating

I would rate this dealership five out of five stars Charles was a great ambassador for the customer service department Charles was a great ambassador for the customer service department More

by NICOGOTZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. We're glad our team assisted you well at Lithia Chrysler Jeep of Reno.

February 12, 2025

Dealership Rating

Employee Rating

Charlie is awesome to work with! He is always taken care of us and treated us like family at Reno Jeep Lithia. He is always taken care of us and treated us like family at Reno Jeep Lithia. More

by nicholas.beddoe

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Nicholas, please let us know.

January 23, 2025

Dealership Rating

Employee Rating

Great service from Fernando! !! And the shuttle was an unexpected plus. Great, friendly driver. Highly recommended! !! And the shuttle was an unexpected plus. Great, friendly driver. Highly recommended! More

by DANIELA39

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Fernando in sercice, driver Don

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Jan 23, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for your kind words. At Lithia Chrysler Jeep of Reno, we strive to provide great service and are happy you enjoyed the shuttle experience too.

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