Charles Sebastian | Page 48

Great customer service I had an appointment for an issue with my lift gate on my Jeep Liberty. My vehicle was taken right in and I was out within an hour as it only ended up I had an appointment for an issue with my lift gate on my Jeep Liberty. My vehicle was taken right in and I was out within an hour as it only ended up being a loose cable. The service staff are always very professional and efficient, and I highly recommend Lithia Jeep for vehicle service. More

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The maintenance crew are very professional and helpful. I walk in and everyone is very ready to help. And i get a ride to work in a timely manor. Thank you for making the process easy and painless. I walk in and everyone is very ready to help. And i get a ride to work in a timely manor. Thank you for making the process easy and painless. More

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Good Experience So Far I felt that I was being told the truth and actually trusted what Your car salesman (Robert Black) was conveying to me. I told him what I was looking I felt that I was being told the truth and actually trusted what Your car salesman (Robert Black) was conveying to me. I told him what I was looking at and he expressed what he could do and we came to a agreement in a short time without all the running back a forth and game playing. He said he would take care of me if I needed anything and I believe him!! More

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Thank you for outstanding work Charles Sebastian is the service representative that my wife and I have dealt with for both of our Jeeps. He has always done an outstanding job. Tha Charles Sebastian is the service representative that my wife and I have dealt with for both of our Jeeps. He has always done an outstanding job. Thank you! More

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As expected Everything was fine. Wish the wait time was less. But overall a good experience. Why do you need twenty five words to know how I feel? Was the first t Everything was fine. Wish the wait time was less. But overall a good experience. Why do you need twenty five words to know how I feel? Was the first three lines not enough? Should I use more adjectives? Maybe focus on the words used and not on the quantity thereof? Maybe I don't want to write a book on how I feel about an oil change? Or should I be expected to put my feelings into a few chapters of my next book titled, "Crap companies come up with to make themselves feel better about overpriced good and services."? Have a great day. More

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Great servive Charles Sebastian takes great care of us when we bring our car in for service. He is always happy and friendly to see us each time. Charles Sebastian takes great care of us when we bring our car in for service. He is always happy and friendly to see us each time. More

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Airbag Recall Experience Received fast and efficient service on a Chrysler Passenger Airbag Recall notice The customer service technicians were efficient and were right on wi Received fast and efficient service on a Chrysler Passenger Airbag Recall notice The customer service technicians were efficient and were right on with time frame of when my vehicle would be ready. I am very satisfied with the team at my local Chrysler dealership in Reno, Nick and Robert in particular were helpful to us this visit. Charles has helped us in the past in a professional and efficient manner also. Good team in service. More

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Love Reno Jeep I am a long time customer of Lithia Chrysler Jeep of Reno. They always take care of any issues in a professional way. This is my 5th jeep over the yea I am a long time customer of Lithia Chrysler Jeep of Reno. They always take care of any issues in a professional way. This is my 5th jeep over the years, purchased from this dealership. I would not go anywhere else. More

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30 k service Charly is great every time I am in. Schedules are easy and convienient. Keep up the great work I am happy with the work done Charly is great every time I am in. Schedules are easy and convienient. Keep up the great work I am happy with the work done More

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Airbag Recall Easy appointment came in dropped off and called me when it was finished. Charles made the appointment and Nick to care of the service. Good visit all Easy appointment came in dropped off and called me when it was finished. Charles made the appointment and Nick to care of the service. Good visit all around. More

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