Charles Pollard | Page 3

Charlie was a breath of fresh air as soon as we walked in the door. He let my wife sit in about 30 different cars, without any pressure of buying. Charlie and the DLR team are very attentive, but also let yo the door. He let my wife sit in about 30 different cars, without any pressure of buying. Charlie and the DLR team are very attentive, but also let you shop around the indoor lot and not act like a 3rd wheel. Don’t forget to grab a bag of fresh popped popcorn while you are shopping. After this experience, I will only buy my cars from Charlie down at DLR!!! More

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Very easy process beginning to end with a fantastic inventory to choose from. Great customer service! inventory to choose from. Great customer service! More

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Charlie made this the best car buying experience ever. Relaxed and easy. No questions unanswered and all numbers explained. I’ll be back! Relaxed and easy. No questions unanswered and all numbers explained. I’ll be back! More

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Awesome dealership and Charles was also awesome! Handled everything quick and professionally. Highly recommend and will be back in the future! Handled everything quick and professionally. Highly recommend and will be back in the future! More

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Outstanding customer service. Mr. Pollard was persistent, transparent and knowledgeable about the business. He was patient and honest during the entire process. I recommend Mr.Pol Mr. Pollard was persistent, transparent and knowledgeable about the business. He was patient and honest during the entire process. I recommend Mr.Pollard for the customer service award of the year he is a great example of servant leadership. More

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We had a great experience. Very friendly staff, nice bright space, a kid area. Lovely from start to finish. Very friendly staff, nice bright space, a kid area. Lovely from start to finish. More

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Is it to give Charlie a thousand stars. ? He rocks. But so does the entire team! ? He rocks. But so does the entire team! More

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Robert was awesome! Easy to work with, transparent, and understanding. He made sure I got what I needed and didn't stop until successful. Easy to work with, transparent, and understanding. He made sure I got what I needed and didn't stop until successful. More

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Charles made my experience very seamless when I first saw the price of the car, which was leary, because everyone else was marking them up. So I was a little bit suspicious but when he contacted me contacted the price of the car, which was leary, because everyone else was marking them up. So I was a little bit suspicious but when he contacted me contacted. He said other people were waiting to buy it. But those deals fell through mine, sustained a test of time. This was the seamless, most pleasant experience in purchasing a car minus. My transfer of funds to pay for the car was excellent. I will buy a car here again. More

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I really enjoyed the overall experience. It was so nice being able to walk around the warehouse without being harassed by a salesperson. Charlie was amazing allowing us to test drive any v It was so nice being able to walk around the warehouse without being harassed by a salesperson. Charlie was amazing allowing us to test drive any vehicle and showed true patience working with myself and answering my 100 questions. More

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