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60 Reviews
Write a Review60 Reviews of Charles Pollard
June 27, 2024
Charlie was a breath of fresh air as soon as we walked in the door. He let my wife sit in about 30 different cars, without any pressure of buying. Charlie and the DLR team are very attentive, but also let yo the door. He let my wife sit in about 30 different cars, without any pressure of buying. Charlie and the DLR team are very attentive, but also let you shop around the indoor lot and not act like a 3rd wheel. Don’t forget to grab a bag of fresh popped popcorn while you are shopping. After this experience, I will only buy my cars from Charlie down at DLR!!! More
Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji, Roel Ortiz, Angelica Mitchell
June 10, 2024
Outstanding customer service. Mr. Pollard was persistent, transparent and knowledgeable about the business. He was patient and honest during the entire process. I recommend Mr.Pol Mr. Pollard was persistent, transparent and knowledgeable about the business. He was patient and honest during the entire process. I recommend Mr.Pollard for the customer service award of the year he is a great example of servant leadership. More
June 07, 2024
Robert was awesome! Easy to work with, transparent, and understanding. He made sure I got what I needed and didn't stop until successful. Easy to work with, transparent, and understanding. He made sure I got what I needed and didn't stop until successful. More
Other Employees Tagged: Robert Yousef
June 07, 2024
Charles made my experience very seamless when I first saw the price of the car, which was leary, because everyone else was marking them up. So I was a little bit suspicious but when he contacted me contacted the price of the car, which was leary, because everyone else was marking them up. So I was a little bit suspicious but when he contacted me contacted. He said other people were waiting to buy it. But those deals fell through mine, sustained a test of time. This was the seamless, most pleasant experience in purchasing a car minus. My transfer of funds to pay for the car was excellent. I will buy a car here again. More
Other Employees Tagged: Angelica Mitchell
June 07, 2024
I really enjoyed the overall experience. It was so nice being able to walk around the warehouse without being harassed by a salesperson. Charlie was amazing allowing us to test drive any v It was so nice being able to walk around the warehouse without being harassed by a salesperson. Charlie was amazing allowing us to test drive any vehicle and showed true patience working with myself and answering my 100 questions. More
Other Employees Tagged: Kris Gaerlan, Parveen Rajendran, Angelica Mitchell