Charles Pollard
Charles Pollard at Dallas Lease Returns
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Charles Pollard

Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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5.0
26 Reviews

Languages Spoken

English English

5.0

26 Reviews

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26 Reviews of Charles Pollard

May 15, 2024

Dealership Rating
Employee Rating

The best car-buying experience ever! I had steeled myself for the usual lowball trade-in offer and hours of haggling over financing and was so pleasantly surprised to not have to deal wi More

by katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2024

Dallas Lease Returns responded

Hello Katie: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

May 14, 2024

Dealership Rating
Employee Rating

Superior service. We had a wonderful experience. Thanks again. We will be back to do business again More

by fritz36900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2024

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

May 12, 2024

Dealership Rating
Employee Rating

Charlie Pollard is one exceptional individual, period. I wish I needed to buy a car every day so I would get to talk to Charlie every day. He's a class act. I not only bought a new car, I gained a new, ha More

by dickehrgott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2024

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charlie and our team, and we look forward to working with you again.

May 02, 2024

Dealership Rating
Employee Rating

Very responsible nice and quick responses definitely will purchase in future again and recommend 100% satisfying More

by szeliga_j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2024

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you and that you had such a positive experience.

April 19, 2024

Dealership Rating
Employee Rating

Charles Pollard was my first contact and from the begging he was able to explain everything clearly to me, he sent pictures and videos since I'm from out of town and I couldn't go see it in person. We drove More

by AdriGuzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kris Gaerlan, Roel Ortiz

Apr 21, 2024

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Adri, for choosing Dallas Lease Returns!

April 13, 2024

Dealership Rating
Employee Rating

Charles was very helpful and supplied me with all the information I needed to make a decision. An excellent salesman. Even though I did not buy a car I would certainly seek out Charles again and would More

by Galaxysportsinc
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Charles Pollard

Apr 14, 2024

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 10, 2024

Dealership Rating
Employee Rating

Best car buying experience ever. Charlie was great. Quick, easy, fair price. Took care of everything soup to nuts with no issues. More

by jefritz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Charles was able to assist you and that you had such a positive experience.

April 10, 2024

Dealership Rating
Employee Rating

Very helpful, customer focused, Reasonable Competitive price, They do not add any additional fees or costs on top of listed price like other dealers when you walk in. Overall best places for used cars. Th More

by zuahmed022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kris Gaerlan

Apr 10, 2024

Dallas Lease Returns responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 04, 2024

Dealership Rating
Employee Rating

Charlie was very professional and attentive. He followed up with me everyday providing honest updates. More

by allendhughes
Recommend Dealer
Yes
Apr 04, 2024

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Charles was able to assist you and that you had such a positive experience.

April 04, 2024

Dealership Rating
Employee Rating

Very good dealer to do business with, very cooperative and easy to talk to thanks More

by Dwreigle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2024

Dallas Lease Returns responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

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