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Cesar Tereso
877 Reviews
877 Reviews
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877 Reviews of Cesar Tereso
August 30, 2018
An outstanding service experience As in previous service visits, Cesar Tesero, kept me up to date on the status of my car and was very clear in explaining what needed to be done an As in previous service visits, Cesar Tesero, kept me up to date on the status of my car and was very clear in explaining what needed to be done and how long it would take. More
by Duane Schultz
Verified Customer
August 27, 2018
Great service! Fast, friendly and great service. After experiencing not so great service at other BMW dealers, I am so happy to have found one who I can go to and le Fast, friendly and great service. After experiencing not so great service at other BMW dealers, I am so happy to have found one who I can go to and leave happy. Thank you! More
by akbww
Other Employees Tagged: I can’t remember the young man who first helped me out when I pulled up but he was super nice!
August 26, 2018
terrible, exaspering, dissapointed My car was towed in Sunday evening. All day Monday it wasn't touched...after numerous calls, left messages and texts. The same happed on Tuesday, un My car was towed in Sunday evening. All day Monday it wasn't touched...after numerous calls, left messages and texts. The same happed on Tuesday, until finally in late afternoon, it had been looked at. I decided to tow it out to a local more responsible mechanic. More
by JMARTINEZ799
Other Employees Tagged: Left message in Service Supervisor's machine
August 26, 2018
Wonderful Experience, Great Customer Service! This was my first experience with Ferman BMW. Cesar was very friendly, helpful, professional, knowledgeable, and honest! I'm definitely making Ferman This was my first experience with Ferman BMW. Cesar was very friendly, helpful, professional, knowledgeable, and honest! I'm definitely making Ferman BMW my new home. Very friendly dealership - would definitely recommend, specially to Cesar in Services. Thanks Ferman BMW and Cesar - A++++ service. More
by ppower
August 25, 2018
Dreadful service diagnosticians We had to return over and over for the same warning light. Each visit was another huge bill but the warning light came again. We would not bring ou We had to return over and over for the same warning light. Each visit was another huge bill but the warning light came again. We would not bring our BMW to Ferman again and would not recommend the dealer. More
by rdmdmail
August 24, 2018
Great Customer Service!! Cesar is awesome and a true professional! Always keeps you informed on your vehicle’s status and answers all your questions!! Cesar needs to be promot Cesar is awesome and a true professional! Always keeps you informed on your vehicle’s status and answers all your questions!! Cesar needs to be promoted to Service Manager so he can ensure that he shares his professional knowledge on Customer Satisfaction!! More
by TJESUS3334
August 24, 2018
Very thoughtful and professional. My car had a recall and another issue with the oil gauge. Ceasar took great car of my car and I was treated great .my car came out of the shop in a ti My car had a recall and another issue with the oil gauge. Ceasar took great car of my car and I was treated great .my car came out of the shop in a timely manner. They did everything great. From the way they treated me and my family to say they took car of my car. Thank you very much.. More
by RESTERAS1970
August 20, 2018
Perfect! Brian Gains has helped me with two vehicles and has gone above and beyond to make sure I have the vehicle that is perfect for me. He is patient, profe Brian Gains has helped me with two vehicles and has gone above and beyond to make sure I have the vehicle that is perfect for me. He is patient, professional and has a calming presence. I highly recommend. More
by FMB
Other Employees Tagged: Bob Murray, Karl Alvarez , Brian Gains
August 17, 2018
Best service at Ferman! This was by far my best experience at Ferman BMW and it is because of Cesar Teresa. Excellent! I have been dealing with BMW service for nearly 25 year This was by far my best experience at Ferman BMW and it is because of Cesar Teresa. Excellent! I have been dealing with BMW service for nearly 25 years and have never been impressed with the customer service when requiring service. Usually the service reps are smug and make me feel like I am interrupting their internet browsing. More
by ALISCHOWE
August 15, 2018
New battery Have always had very satisfactory service at Ferman BMW. The service representatives are very caring. He sees to it that what I am seeking to remedy Have always had very satisfactory service at Ferman BMW. The service representatives are very caring. He sees to it that what I am seeking to remedy is taken care of. More
by mrpaul
Other Employees Tagged: Cesar Tereso
