Cesar Tereso | Page 80

Fast and easy Caesar took care of everything and kept me informed with updates about the progress of the service in my car. Comfy waiting room as well. Caesar took care of everything and kept me informed with updates about the progress of the service in my car. Comfy waiting room as well. More

by BONNIE20 Verified Customer Verified Customer

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Went for diagnosis and returned a few days later for install Excellent service and prompt repair once part was delivered to dealership. David T. followed up to confirm we were being taken care of and our visit Excellent service and prompt repair once part was delivered to dealership. David T. followed up to confirm we were being taken care of and our visit was stellar. It was. More

by jrisk Verified Customer Verified Customer

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Caesar is great I called...got in the next morning and was on my way in 90 minutes. Caesar made me feel like I was the only customer he had that day. Great job. You n I called...got in the next morning and was on my way in 90 minutes. Caesar made me feel like I was the only customer he had that day. Great job. You never want to come in for service but he makes it painless More

by johnwalsh2648 Verified Customer Verified Customer

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Excellent service Caesar was very knowledgeable professional and informative, also made it very easy quick for battery change only would like to work with Caesar in th Caesar was very knowledgeable professional and informative, also made it very easy quick for battery change only would like to work with Caesar in the future More

by PHYTSI Verified Customer Verified Customer

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Another excellent visit We were helped almost immediately upon arrival, barely enough time to grab a coffee, Cesar did a great job, letting us know the how much and when read We were helped almost immediately upon arrival, barely enough time to grab a coffee, Cesar did a great job, letting us know the how much and when ready details. Service performed on time. More

by REYNALDCFELDT Verified Customer Verified Customer

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Recall From entry to exit of your facility, the experience was handled by your personnel with professionalism - the four or five people I had contact with we From entry to exit of your facility, the experience was handled by your personnel with professionalism - the four or five people I had contact with were a credit to the operation - a special highlight was Casar, his friendly manner changed the time there from a task which needed to be done to a pleasurable morning - your physical facility is second to none - I have described it as being like a five star hotel - good job More

by thearm99 Verified Customer Verified Customer

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Cesar is the best! Cesar always gets my problem solved in a timely fashion. Keeps me updated every step of the way. I will definitely be back requesting Cesar every time Cesar always gets my problem solved in a timely fashion. Keeps me updated every step of the way. I will definitely be back requesting Cesar every time! More

by mward1116 Verified Customer Verified Customer

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Excellent service by Cesar Excellent service once I was directed to the appropriate person by the man in the parts department. Not Terri the other gentleman in the parts depar Excellent service once I was directed to the appropriate person by the man in the parts department. Not Terri the other gentleman in the parts department. Sorry, I forgot his name and he did tell me. He was very very nice! I was sent to the parts department by the Valet when I needed to speak with the service department. This has happened twice now. Was not the customary service I have always gotten from BMW Still a wonderful car with excellent overall service. Steve Venden and Cesar are the best! More

by Sherri F Verified Customer Verified Customer

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More electrical problems While I have been somewhat disappointed in this vehicle (2018 740) because of what I perceive to be an unusual number of minor electrical problems, I While I have been somewhat disappointed in this vehicle (2018 740) because of what I perceive to be an unusual number of minor electrical problems, I have to say that the service I receive every time I call this dealership is second to none. Cesar, my service contact, is always responsive and very thorough. The work is always done right the first time. More

by art Verified Customer Verified Customer

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Good Service The Ferman BMW Service Dept. is responsive, communicative and fair. I have always received courteous attention and left satisfied with the work that w The Ferman BMW Service Dept. is responsive, communicative and fair. I have always received courteous attention and left satisfied with the work that was performed. More

by AndrewWeis Verified Customer Verified Customer

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