877 Reviews
Write a Review877 Reviews of Cesar Tereso
August 15, 2018
The experience was seemless! Everyone was attentive, Cesar was awesome and I didn't wait very long. I will definitely recommend this dealership to others. My experience was seemle Everyone was attentive, Cesar was awesome and I didn't wait very long. I will definitely recommend this dealership to others. My experience was seemless! More
August 11, 2018
Great service always One dealership I will use. Thanks for the great service. Everyone is courteous and professional. Just worked with Cesar in service and he was excell One dealership I will use. Thanks for the great service. Everyone is courteous and professional. Just worked with Cesar in service and he was excellent More
Other Employees Tagged: Jamie Annese, Robert Chodorowski
August 09, 2018
Quick, courteous, great work Nothing but a positive experience all the way around. Needed new wiper blades and came away with them plus a clean car! All staff were professional, h Nothing but a positive experience all the way around. Needed new wiper blades and came away with them plus a clean car! All staff were professional, helpful, and speedy. Great experience. More
August 09, 2018
AC running perfect Caesar was excellent help us out a lot found some stuff that needed fixing he fixed and we're very satisfied I hope the dealer always does good work Caesar was excellent help us out a lot found some stuff that needed fixing he fixed and we're very satisfied I hope the dealer always does good work More
August 07, 2018
Excellent Dealer I want to thank all at Ferman BMW and especially Mary Keller for going the extra mile on the purchase of my BMW. You have earned a lifelong customer! I want to thank all at Ferman BMW and especially Mary Keller for going the extra mile on the purchase of my BMW. You have earned a lifelong customer! Thanks again! More
Other Employees Tagged: Mary Keller, Joe Cleaver, Karl Alvarez
August 03, 2018
Bad service I took in my 2018 bmw 230 I brand new for a flat tire change When I picked up the vehicle I noticed a lot of grease on the wheel where the tire and I took in my 2018 bmw 230 I brand new for a flat tire change When I picked up the vehicle I noticed a lot of grease on the wheel where the tire and the wheel connect when I got home I wiped it off and notice a damage on my wheel I don’t understand why they covered it up? I have wheel and tire protection. This wheel was brand new now it has damage on it when they put a tire on I want this dealership to provide me with a brand new wheel and replace it at no charge. More
August 02, 2018
Awesome! I used to go to Reeves (because it’s 10 minutes away from me) but after going to Ferman and seeing the difference, I’ll never go to Reeves. From now o I used to go to Reeves (because it’s 10 minutes away from me) but after going to Ferman and seeing the difference, I’ll never go to Reeves. From now on I will always go to Ferman... GREAT SERVICE! More
Other Employees Tagged: Alexis Defreitas
August 02, 2018
Several warranty issues needed resolution. The warranty issues required several days to complete. One issue could have had a "band-aid" solution, however my service representative asked if he The warranty issues required several days to complete. One issue could have had a "band-aid" solution, however my service representative asked if he could hold my car over another day to get a part to fix it properly. I ended up driving a very nice loaner car six days, which made the wait easy. All issues appear to be resolved at this time, but if another dealer-service visit becomes neccessary I know I can count on Ferman service. More
Other Employees Tagged: Paul Scaglione
August 02, 2018
Cesar took very good care of us made sure that the car was t Cesar took very good care of us make sure all the recalls were done the car was cleaned you let us know in detail what was going on with the car and w Cesar took very good care of us make sure all the recalls were done the car was cleaned you let us know in detail what was going on with the car and with the car needed it has to be one of your top service advisors More
July 31, 2018
Great Window Tint Work Was very happy with services. The window tint work was excellent. Would highly recommend taking your vehicle here for tint work, As always staff went Was very happy with services. The window tint work was excellent. Would highly recommend taking your vehicle here for tint work, As always staff went the extra mile in all aspects of customer service. Always a pleasure More

