Cesar Tereso | Page 70

Service AC NOT working Worked with me to get service completed . Had the convertible top repaired and then the AC compressor replaced. The Ballet gentleman a pleasure to be Worked with me to get service completed . Had the convertible top repaired and then the AC compressor replaced. The Ballet gentleman a pleasure to be around. Very professional and great job. Recommend him always think you More

by gmale68518 Verified Customer Verified Customer

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service From the time we purchased our 2011 BMW X6, We have always had a wonderful experience, from the sales rep to the service department, would highly reco From the time we purchased our 2011 BMW X6, We have always had a wonderful experience, from the sales rep to the service department, would highly recommend this place to friends. More

by FERGUSONV46 Verified Customer Verified Customer

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Love these people Text what I need. Come in get a loaner. Pick it up later. Awesome people . They take all of the pain out of it!thank you! Text what I need. Come in get a loaner. Pick it up later. Awesome people . They take all of the pain out of it!thank you! More

by JEFFSTERNS Verified Customer Verified Customer

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Great I choose Ferman BMW for my service because my service representative Cesar always gives me very personal service and makes me feel appreciated. That i I choose Ferman BMW for my service because my service representative Cesar always gives me very personal service and makes me feel appreciated. That is why I keep returning for as needed service. More

by mrpaul Verified Customer Verified Customer

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Poor customer service communication My vehicle was towed 3 times to the dealership due to poor communication. At one point I felt a small display of descrimination and it was surrounded My vehicle was towed 3 times to the dealership due to poor communication. At one point I felt a small display of descrimination and it was surrounded by a money factor. My car was found to have been in a service colission where someone backed into something. Repair and re painting had to be done which devalued my car.... the response was 'no worries'. I found my personal experience exhausting. Respectfully, Laurie - Bradenton, FL More

by LAURIEEMERT101 Verified Customer Verified Customer

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Service Cesar did an incredible job making sure my service work was performed as seamlessly as possible. My only slight complaint is that I asked for a paint Cesar did an incredible job making sure my service work was performed as seamlessly as possible. My only slight complaint is that I asked for a paint scrape to be addressed as well that was not attended to, but over all a great job. More

by debmartin1979 Verified Customer Verified Customer

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Amazing They were very helpful and amazing I would never go somewhere else , I got my car fixed and cleaned also when I took my car there I didn’t have gas in They were very helpful and amazing I would never go somewhere else , I got my car fixed and cleaned also when I took my car there I didn’t have gas in my car they full my car with gas I’m so happy with the palm Harbor location More

by AAljmie Verified Customer Verified Customer

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Many promises, no delivery I purchased a 2017 Camaro from this dealership and was promised a second key and that a knob on the dash would be repaired. After many calls and a pr I purchased a 2017 Camaro from this dealership and was promised a second key and that a knob on the dash would be repaired. After many calls and a professional quality "run around", I have received neither. This is inexcusable. I cannot recommend this dealership. More

by Bumblebee Verified Customer Verified Customer

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Inconvenient. Ferman takes advantage of customers Ferman Collision had my vehicle for 2 weeks instead of a few days. There was no rental close to my M6 so I got stuck with a minivan. When I got my car Ferman Collision had my vehicle for 2 weeks instead of a few days. There was no rental close to my M6 so I got stuck with a minivan. When I got my car back the AC was broke while in there possession. They refused to take responsibilitu for this. I then brought it to Ferman BMW to repair. Over $1k later it was fixed. Come to find out the repair may not have been needed. A few days after repair the air was broke again. Ferman claims they had to charge my car to fix issue and had my my car for 2 more days. 3 weeks in total. Not happy was taken advantage of. Will never recommend. I'm also working on suing for damages from my attorney. More

by JASONMICHAELFOX1ST Verified Customer Verified Customer

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Great service They’re prompt and courteous and good a good job maintaining the jcw. Lalalalakal lakalalk la la la la la la la la la la la la la la la They’re prompt and courteous and good a good job maintaining the jcw. Lalalalakal lakalalk la la la la la la la la la la la la la la la More

by Ckisok Verified Customer Verified Customer

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