Cesar Tereso | Page 57

Great customer service! Nice waiting area. I have been Great customer service! Nice waiting area. I have been taking my BMW here now for two years. I’m always treated with courtesy. I recommend this lo Great customer service! Nice waiting area. I have been taking my BMW here now for two years. I’m always treated with courtesy. I recommend this location, for any service needs. More

by AGENTSABINE Verified Customer Verified Customer

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Cesar was a great help even when I text him on his day off he responded ! Great customer service. Thank so much for all your help off he responded ! Great customer service. Thank so much for all your help More

by dhyden7 Verified Customer Verified Customer

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Once again, Ferman BMW service was stellar! From the appointment scheduling through completion and delivery! They are always happy and helpful!! Much appreciated! Thank you for all your hard work!!! I appointment scheduling through completion and delivery! They are always happy and helpful!! Much appreciated! Thank you for all your hard work!!! I don’t take my X5 40e anywhere else!!! More

by KATHY32 Verified Customer Verified Customer

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Timely and friendly customer service. Reasonable pricing and wonderful quality of work. Great to deal with! I would entrust my vehicle to this group anytime. and wonderful quality of work. Great to deal with! I would entrust my vehicle to this group anytime. More

by Lutesala Verified Customer Verified Customer

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Found the service dept. to be especially knowledgeable, courtesy and helpful in securing a loaner car. Only wish your pricing was somewhat more reasonable. Dean Galotta courtesy and helpful in securing a loaner car. Only wish your pricing was somewhat more reasonable. Dean Galotta More

by cdgalotta Verified Customer Verified Customer

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Excellent experience at Ferman. Cesar, my service advisor, was thorough and professional. My car was repaired in half the estimated time and was washed before they returned it to me. advisor, was thorough and professional. My car was repaired in half the estimated time and was washed before they returned it to me. More

by DEB S Verified Customer Verified Customer

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Professional service from BMW Roadside to delivery of car. Caesar was great in communication! My part wasn’t supposed to arrive from Germany for 12-14 days and it arrived in less than a week car. Caesar was great in communication! My part wasn’t supposed to arrive from Germany for 12-14 days and it arrived in less than a week More

by rozzell3612 Verified Customer Verified Customer

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I would recommend service center, however, customer service and comfort was below par compared to other BMW dealerships I have been to in another state. service and comfort was below par compared to other BMW dealerships I have been to in another state. More

by Richard Piehota Verified Customer Verified Customer

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Always amazing, great service asking me to write 25 words is a bit much as I always have a great experience at Ferman , they are the best is a bit much as I always have a great experience at Ferman , they are the best More

by Herc Verified Customer Verified Customer

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Very efficient and effective. I did not have to wait and problem was handled professionally and with style. My loaner was ready in no time and the whole process was a joy problem was handled professionally and with style. My loaner was ready in no time and the whole process was a joy More

by OT8DVM Verified Customer Verified Customer

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