Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,327 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

34 yrs

Languages Spoken

Spanish Spanish

5.0

2,327 Reviews

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2327 Reviews of Carlos Munoz

January 22, 2026

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Employee Rating

I am happy with the excellent service and and care that the staff at BMW More

by drimperio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2026

BMW of Sarasota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Sarasota!

January 22, 2026

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Employee Rating

I'm a newer customer to BMW Sarasota. Last summer, I moved here from Naples. Carlos makes me feel like I've been a customer from the beginning when I first bought my BMW. More

by sseman89
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Jan 22, 2026

BMW of Sarasota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2026

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Carlos Munoz is the best service advisor I have ever had. He make sure that my two BMWs are serviced properly and kept up to snuff. More

by DAVID.DENNEHY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

BMW of Sarasota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Sarasota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 20, 2026

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It’s an absolute pleasure walking into this dealership and everyone making you feel at home and taking good care of your vehicle service needs More

by chuyAyvar93
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 20, 2026

BMW of Sarasota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Sarasota.

January 19, 2026

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He’s efficient, courteous, resourceful, and willing to go the extra mile. Always finds a way to get me in for time sensitive requests! More

by Dr. Mac
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 19, 2026

BMW of Sarasota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Sarasota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 19, 2026

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I really appreciate the customer service at this dealership. As I pull my car in to get is serviced the people are helpful and very friendly.. next my service advisor is the best. Goes over what nee More

by Imhelen19
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 19, 2026

BMW of Sarasota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Sarasota.

January 18, 2026

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Employee Rating

What in for an oil change and I’m glad I did because they discovered that all of my tires were almost bald and I didn’t notice. More

by ERIC@CFAPRMO.COM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucy Aguilar, Josh Cash

Jan 18, 2026

BMW of Sarasota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Sarasota, we look forward to having you as a valued customer for many years to come!

January 17, 2026

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Carlos did a fantastic job and the dealership is clean friendly and inviting. Good job More

by SUNNYDAYZ0988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

BMW of Sarasota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Sarasota.

January 17, 2026

Dealership Rating
Employee Rating

Very helpful going beyond what is required. Carlos makes my life as a customer feel supported and cared for More

by Terry M
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Jan 17, 2026

BMW of Sarasota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Sarasota.

January 17, 2026

Dealership Rating
Employee Rating

Very helpful going beyond what is required. Carlos makes my life as a customer feel supported and cared for More

by Terry M
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Jan 17, 2026

BMW of Sarasota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Sarasota.

Jan 17, 2026

Terry M responded

BMW of Sarasota is excellent and Carlos is the very best service advisor with whom I have ever worked

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