Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 2

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

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2425 Reviews of Carlos Munoz

May 01, 2026

Dealership Rating
Employee Rating

Carlos helped me with a rodent insurance claim and was able to coordinate with all parties to make sure that my 330i ended up like new. Thanks for all your help, Carlos! More

by LBKRRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Goudreau

May 01, 2026

BMW of Sarasota responded

We’re delighted Carlos managed your rodent claim and coordinated with all parties to restore your BMW 330i to like-new condition. Thank you for trusting our service team. We look forward to caring for your BMW again.

May 01, 2026

Dealership Rating
Employee Rating

Carlos is really great to work with. He is always attentive to what is best for me as the owner. More

by GLENN.MANDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

BMW of Sarasota responded

We’re thrilled Carlos provided attentive support during your BMW 228 service. Thank you for the 5-star rating, and we look forward to assisting you again.

April 28, 2026

Dealership Rating
Employee Rating

Carlos always takes excellent care of us and our X5. He was able to get us scheduled for our wheel repair quickly. The quality of the workmanship on the repair was outstanding. The wheels look like new! More

by wtraveler56
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Apr 29, 2026

BMW of Sarasota responded

We’re thrilled Carlos provided prompt scheduling for your X5’s wheel repair and that the workmanship exceeded your expectations. We’re proud the wheels look like new again. Thank you for trusting us with your BMW’s service.

April 27, 2026

Dealership Rating
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Service got us an appointment in quickly and took care of everything right away for us. More

by Brian Tresidder
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 27, 2026

BMW of Sarasota responded

Thanks for sharing your experience. We’re glad Carlos and our service team scheduled your BMW appointment promptly and handled everything efficiently. We look forward to assisting you again.

April 27, 2026

Dealership Rating
Employee Rating

Carlos Munoz, my Service Advisor for this visit was professional, knowledgeable, personable and delivered service as promised within the timeframe promised. Thank you! More

by egberk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Avery and Katie in Service Reception

Apr 27, 2026

BMW of Sarasota responded

It’s great to hear that Carlos kept your BMW 430 service on schedule while offering professional, personable guidance. Thank you for the five-star rating. We look forward to assisting you again.

April 24, 2026

Dealership Rating
Employee Rating

Carlos came through once again! !! The crew checking me in and getting my car did a great job. Carlos ALWAYS takes great care of me and my family. More

by KEITH66
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

BMW of Sarasota responded

Thank you for sharing your experience. It’s great to hear our check in team handled your BMW 740 so smoothly and that Carlos always takes superb care of you and your family. We look forward to assisting you again.

April 24, 2026

Dealership Rating
Employee Rating

Great service, Carlos was very personable and helpful. He made being at a dealership less stressful! More

by wardmitchell36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

BMW of Sarasota responded

It’s fantastic to learn Carlos’s personable approach made your service visit less stressful. Thank you for sharing your feedback and entrusting us with your BMW.

April 23, 2026

Dealership Rating
Employee Rating

Everyone of the dealership is excellent. Dave and Mark are the two men that drove me to from my home Carlos, who takes care of my car and everybody else there is just wonderful. More

by DAVID.DENNEHY
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Apr 23, 2026

BMW of Sarasota responded

It’s wonderful to hear that our entire team delivered excellent service for your BMW Z4. Carlos will be delighted to know you appreciate his care. Thank you for highlighting the ride assistance and your overall experience.

April 23, 2026

Dealership Rating
Employee Rating

Very prompt and efficient. Kept me informed of progress and completed service on time at the estimated cost. More

by roberteknapp
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Apr 23, 2026

BMW of Sarasota responded

Thank you for sharing your positive experience with the service on your BMW X3. Carlos and our service team are pleased to hear we kept you informed and completed everything on schedule and within the estimated cost.

April 20, 2026

Dealership Rating
Employee Rating

Excellent home service for our oil change and fluids check. So easy for us and a great customer centric service for BMW of Sarasota. More

by LBKRRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Saylor, Cameron Goudreau

Apr 20, 2026

BMW of Sarasota responded

It’s great to know that our at-home oil change and fluid check for your BMW 740 made maintenance effortless. We’re glad we could bring convenient care to your doorstep. Thanks for sharing your experience.

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