Carlos Munoz | Page 187

advisor and service Excellent service advisor...the service time has improved and was very reasonable, especially as busy as they are during this time of year in Florida. Excellent service advisor...the service time has improved and was very reasonable, especially as busy as they are during this time of year in Florida...the service was good More

by THEOFLETCHER Verified Customer Verified Customer

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Catalytic converters issue Carlos was such a huge help in helping me with the Catalytic converter issue with my car. He is a true asset to this company that other advisors shoul Carlos was such a huge help in helping me with the Catalytic converter issue with my car. He is a true asset to this company that other advisors should base their work ethic and customer service on. AAA for Carlos Munez and BMW of SARASOTA. Always friendly and respectful. More

by aconstan1 Verified Customer Verified Customer

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Engine light Faulty sensors and cat converter replaced on warranty. Everything very good now Carlos did exceptional job and delivered on time would not hesitate to Faulty sensors and cat converter replaced on warranty. Everything very good now Carlos did exceptional job and delivered on time would not hesitate to return More

by LJC25 Verified Customer Verified Customer

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Very happy with Carlos Honest, straightforward. If the car needs it he mentions it, if not he doesn’t. No fluff of crazy up selling, just honest business relationship Honest, straightforward. If the car needs it he mentions it, if not he doesn’t. No fluff of crazy up selling, just honest business relationship More

by JSKOWRONSKI Verified Customer Verified Customer

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My visit Your service has really improved over the years. This is my 3rd cat purchase & the service keeps improving. I especially love the choice of using Ube Your service has really improved over the years. This is my 3rd cat purchase & the service keeps improving. I especially love the choice of using Uber. More

by angelsooup Verified Customer Verified Customer

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BMW Recall Takata Air Bag Outstanding customer service! Carlos was quick to meet with me, comprehensive in explaining the work to be done and very professional through the enti Outstanding customer service! Carlos was quick to meet with me, comprehensive in explaining the work to be done and very professional through the entire process. The Tech sent me a video detailing key measure on the car including tires and breaks. I loved the video! More

by PJFREEMAN Verified Customer Verified Customer

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Fluid leak The service advisors that I talked with where very helpful and polite. They let me know what was wrong with the car and gave me an estimate. They too The service advisors that I talked with where very helpful and polite. They let me know what was wrong with the car and gave me an estimate. They took great care of me! More

by Rex Verified Customer Verified Customer

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Very helpful My service was great and the information I was given was very helpful and my car was left in great condition, I will definitely recommend people to bm My service was great and the information I was given was very helpful and my car was left in great condition, I will definitely recommend people to bmw Sarasota More

by GOMEZJ1994 Verified Customer Verified Customer

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Expert service BMW of Sarasota service department continues to exceed all expectations. My service advisor, Carlos Munoz, is excellent. He is courteous, competent an BMW of Sarasota service department continues to exceed all expectations. My service advisor, Carlos Munoz, is excellent. He is courteous, competent and patient. I trust his recommendations 100% and my 16 year-old 5-series has never run better. I am also pleased with the thorough and capable repairs performed by the service technicians. They have proven them knowledgeable on the older cars and complete the repairs successfully on their first attempt. I completely satisfied and fully trust Carlos and hus BMW service team. More

by PETERJGOLD Verified Customer Verified Customer

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My service was exceptional. My car was scheduled for an oil change and when my service Advisor discovered there was recall he had a rental car ready for me! My car was scheduled for an oil change and when my service Advisor discovered there was recall he had a rental car ready for me! More

by REDMONDK Verified Customer Verified Customer

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