Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
Write a Review2425 Reviews of Carlos Munoz
December 12, 2019
Excellent Experience We had an excellent and extremely professional experience with Carlos. We would highly recommend Carlos to relatives, friends and other people. He was We had an excellent and extremely professional experience with Carlos. We would highly recommend Carlos to relatives, friends and other people. He was extremely knowledgeable and thorough. More
December 12, 2019
Service being performed on my vehicle I have had for many years a great experience at BMW of Sarasota, recently however that has changed. The Advisor that I worked with, not the one I have I have had for many years a great experience at BMW of Sarasota, recently however that has changed. The Advisor that I worked with, not the one I have worked with usually, made a horrible first impression. As soon as I walk into his office he starts showing off his awards for best sales man, manager of the year etc. I certainly was not impressed. He never followed through on one thing he told me he was going to do. More
December 11, 2019
Oil Change I have very pleasant experience with all the staff, salesman, and service department. Especially Carlos, I know him for years, he is absolutely wonde I have very pleasant experience with all the staff, salesman, and service department. Especially Carlos, I know him for years, he is absolutely wonderful helping out with any problem you have, Allwas pleasant, very acknowledged in everything. Thank you Carlos. More
Other Employees Tagged: Doug Gibson, Jack Hojnacki
December 11, 2019
Recall very good by Very good service and friendly staff good experience and Carlos was good to work with. I would recommend them again Juan Cruz was great also. I wil c Very good service and friendly staff good experience and Carlos was good to work with. I would recommend them again Juan Cruz was great also. I wil come again More
December 11, 2019
Good, professional service Service was good and care was taken to insure that all issues had been addressed. Regulate updates were provided to me by the service advisor. Service was good and care was taken to insure that all issues had been addressed. Regulate updates were provided to me by the service advisor. More
December 11, 2019
Always accommodating I was very happy with the work performed. They did everything possible to minimize costs and completing all work necessary. I would recommend this dea I was very happy with the work performed. They did everything possible to minimize costs and completing all work necessary. I would recommend this dealership. More
December 11, 2019
Service First Top notch. Carlos is wonderful to work with. The personal service and feedback is timely and professional. It is a pleasure working with BMW Sarasot Top notch. Carlos is wonderful to work with. The personal service and feedback is timely and professional. It is a pleasure working with BMW Sarasota. More
December 11, 2019
Warranty Service 2016 BMW M3 Service included online video of items inspected along with mechanic's assessment. Per my request, in addition to regular service, my inside windshie Service included online video of items inspected along with mechanic's assessment. Per my request, in addition to regular service, my inside windshield was cleaned & the driver's side floor mat was reattached at no cost. Status updates were sent to my phone during my wait at the dealers. Everyone was cheerful & accommodating. Excellent experience. More
December 08, 2019
Carlos is invaluable to BMW, Sarasota I haven’t had the best service even under the CPO at your dealership. I am not alone in that, but decided to get a quote as Carlos is the most reliabl I haven’t had the best service even under the CPO at your dealership. I am not alone in that, but decided to get a quote as Carlos is the most reliable man there. The new videos of service, repairs is nice, informative. Unfortunately, the price was high, very high for me to proceed with at BMW. I can find a BMW certified mechanic for much less. Why can’t BMW have competitive pricing? We all have paid dearly our cars. More
December 07, 2019
My Service Visit to BMW Sarasota My Service Co-ordinator Carlos is excellent. He takes time to explain every option available to me relative to my service needs and makes sure I get My Service Co-ordinator Carlos is excellent. He takes time to explain every option available to me relative to my service needs and makes sure I get the best pricing. More
Dealership Inventory (318 Vehicles)

