

Dealership Experience
12 yrs, 8 mos
Industry Experience
33 yrs, 7 mos
Languages Spoken
Spanish
2,194 Reviews
Write a Review2194 Reviews of Carlos Munoz
July 27, 2025
I have been extremely pleased with all whom I have come into contact with at Sarasota BMW. My recent visit at BMW service department was an enjoyable experience. My Advisor, Carlos Munoz was the ultimate p into contact with at Sarasota BMW. My recent visit at BMW service department was an enjoyable experience. My Advisor, Carlos Munoz was the ultimate professional. He was courteous and kind. He kept me informed and the work was completed in an exceptional manner. He is truly a valuable asset for your company. He cares about the customer More
July 27, 2025
Called Carlos Muñoz, he returned my call within 5 minutes, gave me an appointment that was best for my schedule, everything went satisfactory, Carlos is definitely the to go person at BMW Sarasota minutes, gave me an appointment that was best for my schedule, everything went satisfactory, Carlos is definitely the to go person at BMW Sarasota More
July 24, 2025
I recently visited the BMW in Albany, great customers service by the way, they don’t charge any credit cards fees. In Sarasota location does charge the credit card fees. Given the significant price tag t service by the way, they don’t charge any credit cards fees. In Sarasota location does charge the credit card fees. Given the significant price tag that comes with servicing at BMW, I believe it's reasonable to expect transparency and fairness in all aspects of the purchase process. The added fees can make a big difference in the overall cost, and it's disappointing that Sarasota's policy differs from Albany's more customer-friendly approach. More
July 23, 2025
Having been a customer here for years, I decided to get another BMW. Why? Mainly because of the vehicle, but also as important, Carlos Munez my Service Advisor is worth his weight in gold. Anytime I need another BMW. Why? Mainly because of the vehicle, but also as important, Carlos Munez my Service Advisor is worth his weight in gold. Anytime I need help, he is phenomenal More
July 19, 2025
I bought my second BMW from BMW Of Sarasota and Carlos Munoz has been my service advisor ever since I’ve got my first BMW in 2017. Carlos has always been honest and fair with me and I’m very pleased with Munoz has been my service advisor ever since I’ve got my first BMW in 2017. Carlos has always been honest and fair with me and I’m very pleased with the service I receive at BMW Of Sarasota. More
July 17, 2025
Incredibly responsive and sensitive to my critical timing issue. Brooke delivered excellent customer service, so did Lorraine! issue. Brooke delivered excellent customer service, so did Lorraine! More
Other Employees Tagged: Loraine Campbell, Brooke Beaudin