CArlos is very helpful and service was well-performed.
But I do complain about high
Costs.
But I do complain about high
Costs.
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by chasm47
Verified Customer
Verified Customer
Service Price Transparency
Excellent service every time.
I look to get Carlos every time also as he is a professional
I look to get Carlos every time also as he is a professional
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by Terry M
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
BMW of Sarasota responded
Thank you for entrusting us with your BMW service time and again. We’re pleased to hear Carlos’s professionalism makes each visit a positive experience. We look forward to your next visit.
This is the best dealership I have ever worked with with
and Carlos is the best service advisor I’ve ever had at any dealership in my life
and Carlos is the best service advisor I’ve ever had at any dealership in my life
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by DAVID.DENNEHY
Verified Customer
Verified Customer
Service Price Transparency
Mar 29, 2026 -
BMW of Sarasota responded
Your praise means a lot, and it’s great to hear Carlos provided outstanding service on your BMW. We’re honored to be the best dealership you’ve worked with. We look forward to caring for your vehicle again.
Carlos is great.
Very conciseness. Honest. Waiting area very comfortable. Work done as promised. All good
Very conciseness. Honest. Waiting area very comfortable. Work done as promised. All good
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by GWFARRELLY
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2026 -
BMW of Sarasota responded
Thank you for highlighting Carlos’s honesty and clear communication. We’re happy the waiting area was comfortable and that the service on your BMW 328 was completed as promised. We look forward to serving you again.
Carlos is always a pleasure to work with.
He is thorough at explaining things & prompt to return calls. He’s an amazing asset to BMW of Sarasota.
He is thorough at explaining things & prompt to return calls. He’s an amazing asset to BMW of Sarasota.
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by Patty464
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2026 -
BMW of Sarasota responded
We’re grateful you took the time to share your experience with Carlos. His thorough explanations and prompt callbacks make working with him so easy. We look forward to your next visit.
Another good service experience.
Work done properly and timely. Carlos Munoz was exceptional working my service issues, and as always, worked very hard to make sure I was satisfied.
Work done properly and timely. Carlos Munoz was exceptional working my service issues, and as always, worked very hard to make sure I was satisfied. Lucky to have him to work with.
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by MARDOR24
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2026 -
BMW of Sarasota responded
It’s wonderful that your BMW X1 service was completed promptly and correctly, and that Carlos’s dedication left you satisfied. Thank you for entrusting us with your vehicle’s maintenance.
Excellent service at the BMW dealership.
The employee was professional, friendly, and very knowledgeable. He explained everything clearly, without pressure, and made me feel comfortable. Ove
The employee was professional, friendly, and very knowledgeable. He explained everything clearly, without pressure, and made me feel comfortable. Overall, a great experience, I highly recommend Mr. Carlos to everybody.
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by Sergio Diaz
Service Price Transparency
Mar 25, 2026 -
BMW of Sarasota responded
Thank you for sharing your experience with our service team for your BMW 330. We’re pleased that Carlos offered professional, friendly, and clear guidance without any pressure. It’s great to know you felt comfortable, and we look forward to assisting you again.
Carlos Munoz always provides exceptional service.
I recommend him greatly. He is your go to guy.
I recommend him greatly. He is your go to guy.
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by jacobsanchez95
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Munoz
Mar 25, 2026 -
BMW of Sarasota responded
We appreciate your positive feedback. Carlos is thrilled to have provided exceptional service on your BMW M6, and your recommendation means a lot to us. We look forward to assisting with your future service needs.
Wonderful service, fast, concrete and effective
attention. Very attentive to all my needs and consenting to my time that is usually scarce so that's why I appreciate that he was so understanding. S
attention. Very attentive to all my needs and consenting to my time that is usually scarce so that's why I appreciate that he was so understanding. See you next time, Mr. Carlos.
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by Sergio Diaz
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2026 -
BMW of Sarasota responded
Thank you for recognizing the quick and thorough service on your BMW. Carlos is glad we could accommodate your busy schedule. We look forward to seeing you again.
Consistently excellent service, Knowledgeable and timely
on estimated Repairs Pleasure bringing the car in to your service department
on estimated Repairs Pleasure bringing the car in to your service department
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by jackd
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Munoz
Mar 23, 2026 -
BMW of Sarasota responded
It’s great to hear you find our service department consistently reliable. We’re pleased the team delivered timely and knowledgeable support for your BMW X5. We look forward to assisting you again.
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13 yrs, 4 mos
Spanish
