Carlos Munoz

Carlos is always exceptional, thank you very much. Very much appreciated once again. Thank you. Very much appreciated once again. Thank you. More

by Jyrxginntdssxx Verified Customer Verified Customer

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Because I can always count on Carlos Munoz for exceptional customer service, BMW of Sarasota is my go-to place for any service on my BMW. exceptional customer service, BMW of Sarasota is my go-to place for any service on my BMW. More

by MARIE_LARSEN Verified Customer Verified Customer

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I have been extremely pleased with all whom I have come into contact with at Sarasota BMW. My recent visit at BMW service department was an enjoyable experience. My Advisor, Carlos Munoz was the ultimate p into contact with at Sarasota BMW. My recent visit at BMW service department was an enjoyable experience. My Advisor, Carlos Munoz was the ultimate professional. He was courteous and kind. He kept me informed and the work was completed in an exceptional manner. He is truly a valuable asset for your company. He cares about the customer More

by loubonner10 Verified Customer Verified Customer

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Called Carlos Muñoz, he returned my call within 5 minutes, gave me an appointment that was best for my schedule, everything went satisfactory, Carlos is definitely the to go person at BMW Sarasota minutes, gave me an appointment that was best for my schedule, everything went satisfactory, Carlos is definitely the to go person at BMW Sarasota More

by ARIANAM0 Verified Customer Verified Customer

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Carlos was very efficient always kind and courteous. He always takes good care of me as his customer! He always takes good care of me as his customer! More

by kellycrane33 Verified Customer Verified Customer

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As usual the service at BMW Of Sarasota is exceptional. I own two BMWs and I have them both service this by an excellent service advisor, Carlos Munoz. I own two BMWs and I have them both service this by an excellent service advisor, Carlos Munoz. More

by DAVID.DENNEHY Verified Customer Verified Customer

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I recently visited the BMW in Albany, great customers service by the way, they don’t charge any credit cards fees. In Sarasota location does charge the credit card fees. Given the significant price tag t service by the way, they don’t charge any credit cards fees. In Sarasota location does charge the credit card fees. Given the significant price tag that comes with servicing at BMW, I believe it's reasonable to expect transparency and fairness in all aspects of the purchase process. The added fees can make a big difference in the overall cost, and it's disappointing that Sarasota's policy differs from Albany's more customer-friendly approach. More

by Simon Verified Customer Verified Customer

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Having been a customer here for years, I decided to get another BMW. Why? Mainly because of the vehicle, but also as important, Carlos Munez my Service Advisor is worth his weight in gold. Anytime I need another BMW. Why? Mainly because of the vehicle, but also as important, Carlos Munez my Service Advisor is worth his weight in gold. Anytime I need help, he is phenomenal More

by GARY1978 Verified Customer Verified Customer

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I bought my second BMW from BMW Of Sarasota and Carlos Munoz has been my service advisor ever since I’ve got my first BMW in 2017. Carlos has always been honest and fair with me and I’m very pleased with Munoz has been my service advisor ever since I’ve got my first BMW in 2017. Carlos has always been honest and fair with me and I’m very pleased with the service I receive at BMW Of Sarasota. More

by DAVID.DENNEHY Verified Customer Verified Customer

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Incredibly responsive and sensitive to my critical timing issue. Brooke delivered excellent customer service, so did Lorraine! issue. Brooke delivered excellent customer service, so did Lorraine! More

by DIBUCKLES Verified Customer Verified Customer

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