Bryce Williams
Bryce Williams at Crest Volvo Cars

Bryce Williams

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
79 Reviews

Dealership Experience

8 mos

Languages Spoken

English English

4.9

79 Reviews

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79 Reviews of Bryce Williams

October 01, 2025

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Employee Rating

Thanks for the great service, really appreciate on working on the feedback and turning around quickly. More

by anujkg
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Recommend Dealer
Yes
Oct 02, 2025

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our quick turnaround time means a great deal to us, and we truly value customers like you who take the time to share their thoughts. At Crest Volvo Cars, we work hard to provide exceptional service and responsiveness to all our customers. Thank you for choosing us and for recognizing our team's dedication to addressing your needs promptly.

September 19, 2025

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Had an issue come up with no warning. They were able to get it in, diagnose it, get parts & repair, all in the same day. Love that they wash the car also. Thank you for everything! More

by mmccartney0
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Recommend Dealer
Yes

Other Employees Tagged: Jasmin Umanzor

September 16, 2025

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We brought my XC60 in to get the windshield recalibrated and to get a software update because we can’t seem to do it ourselves. Thank you Bryce for making an appointment to accommodate our schedule. We ar More

by vquinby57
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham

September 16, 2025

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Routine Zaktek service went smoothly. I appreciate Jordan's help with other questions I had about maintenance, upgrades etc. More

by SANDYDOAK19
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer

September 13, 2025

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I personally have been doing business with crest since 2014 officially. It’s been a great time. I’ve bought 2 vehicles personally and my mom has bought one. The team is amazing. More

by JOHNBALTZER
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Recommend Dealer
Yes

September 11, 2025

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Bryce was super helpful and made sure I knew the process and what was going on along the way. My car was even ready before promised! More

by angelinas1978
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Recommend Dealer
Yes

September 07, 2025

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I have found that usually taking a vehicle to the dealership for service can be a real pain. However dealing with Crest Volvo was different. Bryce and the service team were very friendly and helpfu More

by Woodweaver28
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham

Sep 25, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback about your service experience with us. We're thrilled to hear that Crest Volvo Cars provided a positive and different experience from what you typically expect. We appreciate your recognition of our friendly approach and commitment to keeping you informed. We look forward to continuing to provide you with exceptional service.

September 04, 2025

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Bryan was amazing. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience. More

by Mrmojo05
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Recommend Dealer
Yes
Sep 19, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with our team. We are so pleased to hear that you feel we provide exceptional service and that our staff consistently takes great care of you. Your kind words about receiving a luxury experience truly mean the world to us. We appreciate your loyalty and are grateful to have customers like you who recognize the dedication our team puts into every interaction. Thank you for taking the time to share this feedback.

September 02, 2025

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If I could give zero stars, I would. Crest Volvo has been an absolute nightmare to deal with. My vehicle has been in four separate times for the same unresolved issue, and every time I’m More

by CHATTAWAY0
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Recommend Dealer
No

Other Employees Tagged: Jordan Farmer

Sep 19, 2025

Crest Volvo Cars responded

I am glad that we were able to get things worked out and to trade you into a new Volvo. Please enjoy your vehicle for years to come. Duncan McPhail Managing Partner

September 02, 2025

Dealership Rating
Employee Rating

They were prompt, courteous, and thorough. Suggested additional services needed but no hard sell. A good experience overall. More

by BCRAYLE
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2025

Crest Volvo Cars responded

We are glad to hear about your positive experience with our team. Your feedback about our prompt and courteous service means a great deal to us. We appreciate you recognizing how our staff provided thorough care while respectfully suggesting additional services without any pressure. It's wonderful to know that your overall visit with us was a good one. Thank you for taking the time to share your thoughts.

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