

Bryce Williams
Volvo Certified Service Advisor
Crest Volvo Cars
6020 State Highway 121
Frisco, TX 75034
Dealership Experience
8 mos
Languages Spoken
English
79 Reviews
Write a Review79 Reviews of Bryce Williams
October 01, 2025
Thanks for the great service, really appreciate on working on the feedback and turning around quickly. working on the feedback and turning around quickly. More
Other Employees Tagged: Jeremi Chapman, Lyn Ford, Ally Gallagher, Jordan Farmer, Bryan Bingham, Mark Morgello, Jasmin Umanzor
September 19, 2025
Had an issue come up with no warning. They were able to get it in, diagnose it, get parts & repair, all in the same day. Love that they wash the car also. Thank you for everything! They were able to get it in, diagnose it, get parts & repair, all in the same day. Love that they wash the car also. Thank you for everything! More
Other Employees Tagged: Jasmin Umanzor
September 16, 2025
We brought my XC60 in to get the windshield recalibrated and to get a software update because we can’t seem to do it ourselves. Thank you Bryce for making an appointment to accommodate our schedule. We ar and to get a software update because we can’t seem to do it ourselves. Thank you Bryce for making an appointment to accommodate our schedule. We are always treated very well. We appreciate it so very much. They even washed the car for us. More
Other Employees Tagged: Bryan Bingham
September 16, 2025
Routine Zaktek service went smoothly. I appreciate Jordan's help with other questions I had about maintenance, upgrades etc. I appreciate Jordan's help with other questions I had about maintenance, upgrades etc. More
Other Employees Tagged: Jordan Farmer
September 13, 2025
I personally have been doing business with crest since 2014 officially. It’s been a great time. I’ve bought 2 vehicles personally and my mom has bought one. The team is amazing. 2014 officially. It’s been a great time. I’ve bought 2 vehicles personally and my mom has bought one. The team is amazing. More
Other Employees Tagged: Jeremi Chapman, Max Caplin, Bryan Bingham
September 07, 2025
I have found that usually taking a vehicle to the dealership for service can be a real pain. However dealing with Crest Volvo was different. Bryce and the service team were very friendly and helpfu dealership for service can be a real pain. However dealing with Crest Volvo was different. Bryce and the service team were very friendly and helpful. They kept me informed throughout the process. I was very pleased with how we were treated. More
Other Employees Tagged: Bryan Bingham
September 04, 2025
Bryan was amazing. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience. More
Other Employees Tagged: Jeremi Chapman, Lyn Ford, Tim Taylor, Ally Gallagher, Jordan Farmer, Bryan Bingham, Mark Morgello, Jasmin Umanzor
September 02, 2025
If I could give zero stars, I would. Crest Volvo has been an absolute nightmare to deal with. My vehicle has been in four separate times for the same unresolved issue, and every time I’m Crest Volvo has been an absolute nightmare to deal with. My vehicle has been in four separate times for the same unresolved issue, and every time I’m told it’s just a “software problem.” No real diagnostics, no resolution, just empty excuses. Meanwhile, the issue continues to compromise the safety and reliability of my car. The worst part? The service manager was not only rude and dismissive but actually had the audacity to ask me to overlook known safety issues. That’s not just unprofessional — it’s dangerous and unethical. I came in expecting Volvo-level care and integrity, and instead I was treated like an inconvenience. There’s zero accountability, zero transparency, and clearly zero concern for customer safety. Crest Volvo has shown me they care more about brushing problems under the rug than fixing them. This dealership has failed to meet even the most basic standards of customer care and vehicle maintenance. I strongly advise others to steer clear of Crest Volvo if you value honesty, safety, and competent service. More
Other Employees Tagged: Jordan Farmer