Brooke Beaudin
Brooke Beaudin at BMW of Sarasota

Brooke Beaudin | Page 11

Service Advisor

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.8
642 Reviews
4.8

642 Reviews

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642 Reviews of Brooke Beaudin

January 17, 2026

Dealership Rating
Employee Rating

Brooke is an excellent service advisor. She has an incredible knowledge base for performance minded individuals. I highly recommend her! More

by NJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

BMW of Sarasota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Sarasota. We look forward to having you as one of our valued customers for many more years to come!

January 15, 2026

Dealership Rating
Employee Rating

It took a little longer but the service was great and the communication was on point. BMW of Sarasota is a quality service provider. More

by sjack1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

BMW of Sarasota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Sarasota. We look forward to having you as one of our valued customers for many more years to come!

January 14, 2026

Dealership Rating
Employee Rating

Courteous efficient and friendly. The process was efficient. We arrived at an acceptable price and the car was delivered in great condition. More

by lnhauge
Recommend Dealer
Yes

Other Employees Tagged: Brooke Beaudin

Jan 15, 2026

BMW of Sarasota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 11, 2026

Dealership Rating
Employee Rating

Emilio and everyone at BMW Sarasota are far and above any other dealership out there. It’s no comparison. They go out of their way every single time to make sure that they deliver nothing short of perfection More

by Lori Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emilio Torres, Tammy Saylor , Chong Lee

Jan 11, 2026

BMW of Sarasota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Sarasota. We look forward to having you as one of our valued customers for many more years to come!

January 10, 2026

Dealership Rating
Employee Rating

Almost three hours for a scheduled oil change? Really? I will be looking at Bert Smith for future service. More

by Klwittman
Recommend Dealer
No

Other Employees Tagged: Brooke Beaudin

Jan 14, 2026

BMW of Sarasota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 09, 2026

Dealership Rating
Employee Rating

Brooke is always responsive and helpful during my visits, the videos help. She's the best More

by dcole5
Recommend Dealer
Yes

Other Employees Tagged: Brooke Beaudin

Jan 09, 2026

BMW of Sarasota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Sarasota!

January 09, 2026

Dealership Rating
Employee Rating

Every single visit is a nightmare. Neighbors switched brands entirely because of this incompetence. I own two BMWs currently and refuse to buy here because of the service department. H More

by JTSTCROIX25
Recommend Dealer
No

Other Employees Tagged: Brooke Beaudin

Jan 14, 2026

BMW of Sarasota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 08, 2026

Dealership Rating
Employee Rating

The dealership is good. Brooke Beaudin is an awesome advisor. Always super helpful and answers any questions I may have. More

by cdangelo
Recommend Dealer
Yes

Other Employees Tagged: Brooke Beaudin

Jan 09, 2026

BMW of Sarasota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Sarasota, we look forward to having you as a valued customer for many years to come!

January 08, 2026

Dealership Rating
Employee Rating

Always super responsive and knowledgeable. Brooke helps immensely with scheduling-- and is always accommodating, explains what work needs to be done, explains pricing etc -- very efficient! More

by MN10
Recommend Dealer
Yes

Other Employees Tagged: Brooke Beaudin

Jan 09, 2026

BMW of Sarasota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 08, 2026

Dealership Rating
Employee Rating

Very organized and everything online. Nice to have a UBER drop off and pick up. Brooke was very professional and on top of what was going on. More

by GPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucy Aguilar

Jan 08, 2026

BMW of Sarasota responded

Thank you for choosing BMW of Sarasota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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