Brittany Fjellstad | Page 9

Took car in for oil change. It was fine - I took it in and got it back later that day. What more can you say about getting an oil change - really. It was fine - I took it in and got it back later that day. What more can you say about getting an oil change - really. More

by NEG Verified Customer Verified Customer

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Had to return because service wasn’t completed at the appt As above. I had an appointment where the work was not completed. Thus I had to take more time and return to have the work done. This time it was satis As above. I had an appointment where the work was not completed. Thus I had to take more time and return to have the work done. This time it was satisfactorily done. However, I also asked to have some ‘glue’ removed from the back window. This was not done and fortunately Brittany obtained the necessary equipment and completed the job while I waited. More

by PEARCEJJ Verified Customer Verified Customer

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Great service Northstar has always had the best service and sales representatives. Always a pleasure to deal with. It’s a great environment to walk in to and Norths Northstar has always had the best service and sales representatives. Always a pleasure to deal with. It’s a great environment to walk in to and Northstar will continue to have my business for years to come More

by BRAD45 Verified Customer Verified Customer

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Awesome! The representative who first took my car gave me information I needed to make the right decision for me regarding my repairs. She listened to the issu The representative who first took my car gave me information I needed to make the right decision for me regarding my repairs. She listened to the issues I was having with my car and we discussed different potental actions I could take. The bottom line was that the cost was much less than I first anticipated. More

by M.NEIL Verified Customer Verified Customer

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Great experience When I arrived some one was there to help me and they were very friendly and then the y kept me updated of what’s was happening during my service and When I arrived some one was there to help me and they were very friendly and then the y kept me updated of what’s was happening during my service and then we’re very friendly when I came to pick it up More

by SHANEP035 Verified Customer Verified Customer

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Always great service Everyone is always helpful and friendly at the deal ship. When I bought my truck there I have never had a poor experience with anything there. Everyone is always helpful and friendly at the deal ship. When I bought my truck there I have never had a poor experience with anything there. More

by MCLEAN.23 Verified Customer Verified Customer

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Follow up, visit to repair leaking differential seals During regular serving the technician noticed differential seals leaking and suggested I schedule a full day to complete the repair. Brittany said she During regular serving the technician noticed differential seals leaking and suggested I schedule a full day to complete the repair. Brittany said she would do all possible to speed up the repair, turned out truck was only in for half a day. More

by KEN_G56 Verified Customer Verified Customer

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Good and Bad This dealer is pricey. It is about 15% more per hour than my neighborhood garage. However, they dont do a/c, so off I went. They met the timelines. This dealer is pricey. It is about 15% more per hour than my neighborhood garage. However, they dont do a/c, so off I went. They met the timelines. Was a bit surprised that getting the code for the door lock cost $77.00. I mean, seriously. They were good at keeping me posted. I received texts during the day. However, I trust my neighborhood guy more and pay less, so hopefully I won't have to use them again. More

by R T Verified Customer Verified Customer

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Friendly, knowledgeable staff It is always a pleasant experience dealing with the staff there. My most recent visit had a number of services required on the vehicle and all were co It is always a pleasant experience dealing with the staff there. My most recent visit had a number of services required on the vehicle and all were completed to my satisfaction. I was also given a good recommendation for new tires. More

by MOBIUS220 Verified Customer Verified Customer

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Great service experience! Took my 2015 Ford F150 in for routine service (i.e. oil change, wheel alignment) and told my service representative about a noise that was coming from Took my 2015 Ford F150 in for routine service (i.e. oil change, wheel alignment) and told my service representative about a noise that was coming from the engine. It was investigated and determined there was an issue with one of the turbos. Technician also identified a small oil leak. Both issues were covered by warranty and the work was completed in a timely manner. More

by BARRY.RENDELL Verified Customer Verified Customer

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