Brittany Fjellstad | Page 28
Service Advisor
Northstar Ford Calgary
9 Crowfoot Cir NW
Calgary, AB T3G 3J8
369 Reviews
Write a Review369 Reviews of Brittany Fjellstad
September 07, 2016
first oil change on new F-150 Reception was courteous and quick.Young lady(Brittany) addressed all my concerns. Service was completed in less time than had been estimated. A good e Reception was courteous and quick.Young lady(Brittany) addressed all my concerns. Service was completed in less time than had been estimated. A good experience overall. I think you need a bigger site, cars and trucks everywhere. Hard to find parking! More
Other Employees Tagged: One other fellow at the service entrance was friendly and helpful but didn't get his name
September 04, 2016
Gas tank replacement................. I was very surprised/disappointed Ford would install a sub standard (unacceptable) gas tank in Lincolns and not recall them for at least 6 years as w I was very surprised/disappointed Ford would install a sub standard (unacceptable) gas tank in Lincolns and not recall them for at least 6 years as was my case. Local service from Brittany Feillstad (Service Advisor) was excellent. She was very knowledgeable, pleasant and helpful. Ken Yurkowski More
September 01, 2016
puntual excellent they treat you as a king Excellent I will return. They provided me with exactly what I wanted. they even checked air pressue in my tires as it was low. ! ! ! ?! 1 1 1 1 11 Excellent I will return. They provided me with exactly what I wanted. they even checked air pressue in my tires as it was low. ! ! ! ?! 1 1 1 1 11 More
Other Employees Tagged: Fiona Rea
August 30, 2016
Good work, but customer service?? Took 5 hours instead of the 1hr30 claimed. No update unless I pursued one. Given I got up early to arrive there at opening and wait there, this was u Took 5 hours instead of the 1hr30 claimed. No update unless I pursued one. Given I got up early to arrive there at opening and wait there, this was unimpressive. That apart, their service person was very friendly and helpful. Very disappointed to find their shuttle driver would not take me home as I "live outside the NW". This was not what I was told when buying this car (and my daughter's car) from here! I am now looking for a different place to buy from and obtain service. More
August 29, 2016
Excellent service, happy all around The service advisor I worked with did her best to investigate all my concerns and to provide the best deal possible that covered my maintenance needs. The service advisor I worked with did her best to investigate all my concerns and to provide the best deal possible that covered my maintenance needs. More
August 26, 2016
Oil change This is my first time bringing my car into Ford. I had an oil change, air filter replaced and tires rotated it was done quickly and was fairly reason This is my first time bringing my car into Ford. I had an oil change, air filter replaced and tires rotated it was done quickly and was fairly reasonable. I will be back. More
August 23, 2016
Excellent service Check in was easy and fast. Got an email with the completed work order which is a new touch which is excellent. Also got a call from Brittany letting Check in was easy and fast. Got an email with the completed work order which is a new touch which is excellent. Also got a call from Brittany letting me know the car was ready, along with a detailed description of everything that was found. It was very painless. More
August 18, 2016
Quick Maintenance First time at Northstar Ford with my Mustang, and Brittany was very nice and professional when taking care of my service. Would definitely recommend t First time at Northstar Ford with my Mustang, and Brittany was very nice and professional when taking care of my service. Would definitely recommend this dealership, excellent work and fast completion! More
August 17, 2016
Quick and Professional My vehicle broke down near this dealership and I had it towed there, otherwise I would have never used this dealership as I live far south. They were My vehicle broke down near this dealership and I had it towed there, otherwise I would have never used this dealership as I live far south. They were professional and easy to deal with (I was having an awful day.) The breakdown was caused by a part that was covered under extended warranty, and they had the problem fixed incredibly quickly. I then added a few service requests, and the resulting work was completed before the end of the day. These guys are quicker than Maclin or Metro Ford (shhhhh). More
August 17, 2016
25000 km service Brittany was excellent and explained everything well. Car was ready when promised and the call to advise that service was complete was very thorough. Brittany was excellent and explained everything well. Car was ready when promised and the call to advise that service was complete was very thorough. The need for a minimum length of this review is a bit silly. More

