Brittany Fjellstad | Page 19

Great Service I brought my vehicle in in the morning . I was greeted by smiling faces. Paperwork was done smoothly and I was out in 10 minutes. I had regular servi I brought my vehicle in in the morning . I was greeted by smiling faces. Paperwork was done smoothly and I was out in 10 minutes. I had regular servicing done as well as a recall and a tire change over. I was notified of an extra charge immediately before they proceeded.My vehicle was ready at the time that I requested. More

by JOANNE.CHAWLA Verified Customer Verified Customer

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Great Customer care Once again Brittany took excellent care of me and advised that my Service Plan was soon to expire. She offered me some good advice and then hooked me Once again Brittany took excellent care of me and advised that my Service Plan was soon to expire. She offered me some good advice and then hooked me up with Darrick for a quote on extending both warranty and Service. Great team! One of the main reasons I go to Northstar is because I trust Brittany as she has always provided terrific, friendly service. Derrick was also honest and helpful and seemed to have my best interest at heart. Thanks Brittany and Derrick! More

by LANSINGJ Verified Customer Verified Customer

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Regular service Called on a Saturday to book a appointment for a oil change on my truck, and got it in for Monday morning. They had my truck ready for the time that I Called on a Saturday to book a appointment for a oil change on my truck, and got it in for Monday morning. They had my truck ready for the time that I was told, More

by TROY B Verified Customer Verified Customer

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Great service Brittany was very good at securing the parts I needed, knowledgeable about the product, and followed thru the complicated transaction with a third par Brittany was very good at securing the parts I needed, knowledgeable about the product, and followed thru the complicated transaction with a third party. Very good Brittany, thank you! More

by KK Verified Customer Verified Customer

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Excellent service, friendly and fast. I called and they got me in that day. I needed an oil change and a few other things done, I had my vehicle back by 3 pm and I continued on with my da I called and they got me in that day. I needed an oil change and a few other things done, I had my vehicle back by 3 pm and I continued on with my day. There was no stress, no hiccupps and they even shuttled me to and from the shop. I won't be taking my vehicle any place else. Thank you very much Warren and Brittany! More

by BDONOVAN Verified Customer Verified Customer

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EXCELLENT, PROMPT, POLITE SEVICE ALWAYS. THEY CARE. THANKS! I have always had excellent service and many times they have gone beyond normal expectations to accommodate my needs as they realize I'm a busy person I have always had excellent service and many times they have gone beyond normal expectations to accommodate my needs as they realize I'm a busy person. Rob Meade has been outstanding in his leadership! I was pleased with the prompt attention to detail by Lianne who is new but very efficient, Thanks again Service team! More

by smyco Verified Customer Verified Customer

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Detailing The service and pricing was excellent. The staff were very friendly and accommodating, I recommend North Star to everyone I know. Thank you North Star The service and pricing was excellent. The staff were very friendly and accommodating, I recommend North Star to everyone I know. Thank you North Star Ford More

by STUARRT Verified Customer Verified Customer

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Great place! Great people, great work, excellent experience as always. Very fast work and knowledgable staff. Can always rely on NSF to accommodate your needs and Great people, great work, excellent experience as always. Very fast work and knowledgable staff. Can always rely on NSF to accommodate your needs and schedule in every way. Thank you. More

by PIKE.M.SCOTT Verified Customer Verified Customer

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3 visits, 3 days with no vehicle, no correct fixes I had an IWE issue in 2014 and once that was fixed (after multiple days for you to figure it out as well, it appeared to be fine with no issue again u I had an IWE issue in 2014 and once that was fixed (after multiple days for you to figure it out as well, it appeared to be fine with no issue again until Dec 2016). I was being laid off in Dec 2016 with option to purchase this truck from company once fixed by ford. I brought my company truck in to be repaired Dec 2016 to have the exact same (IWE issue/sounds/grinding/rubbing/vibration as in 2014) fixed with an open credit card to pay for any/all repairs prior to me purchasing it. 1st appointment you did not fix what I asked, but instead said it was a warranty issue. 2nd appointment you still did not fix what I asked, and only replaced warranty item that was ordered from 1st appointment. 3rd appointment you still did not fix the IWE issue I asked to be fixed originally, but found hoses that needed to be replaced. There was no charge due to the circumstances. I STILL have the IWE issue going on. I hope no one else can hear the grinding sound as I do, as I would be so embarrassed. I am very frustrated due to the fact that you never fixed what I asked 3 times, I now was laid off and bought the truck that was NOT repaired as per my companies request because FORD said it was something else which was warranty. How can it be something else if it is the exact same thing you told me/fixed in 2014. I DO NOT want a bill now... I am unemployed. I have had it in for 3 full days with no vehicle to drive, and it is STILL NOT FIXED. I cannot keep bringing it in with no vehicle endlessly. Very frustrated as this could have all been fixed and paid for in full by my paast company. Laura Weaver More

by lweaver0 Verified Customer Verified Customer

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Brittney from ford Brittney did more then her job to help me out she is totally excellent at her job thanks again great great customer service yvonne arsenaukt Brittney did more then her job to help me out she is totally excellent at her job thanks again great great customer service yvonne arsenaukt More

by YVONNEHM74 Verified Customer Verified Customer

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