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Brian Bouchard
Brian Bouchard at Honda of the Avenues

Brian Bouchard

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
90 Reviews
4.9

90 Reviews

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90 Reviews of Brian Bouchard

July 16, 2025

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Employee Rating

Brian was great! Realistic time expectation was given up front and very communicative! Made sure I could reach him at any time. More

by nicolehurley
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2025

Honda of the Avenues responded

Thank you for the kind words! We’re glad Brian provided clear communication and set great expectations from the start. We appreciate your feedback!

July 02, 2025

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Employee Rating

Amazing job . They are really good on getting all the help you need. Also they shoe me step by step what they are doing. More

by casanova.wilfredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, James Besemer, James Bollettieri, Ed Danley, Dan Deitrick, Steve Fink, Luci Kott, Marcellis Smith

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Jul 02, 2025

Honda of the Avenues responded

Thank you! We're glad our team could help and walk you through everything. We appreciate your kind words!

June 26, 2025

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Employee Rating

Home of the $116. 00 oil change? I just paid $86.00 for an oil change there four months ago and that was high, Never again. More

by mrmose
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Service Communication
Recommend Dealer
No
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Jun 26, 2025

Honda of the Avenues responded

Thank you for sending in your review. $116.00 is extremely high for an oil change. Please give me a call to discuss because I believe there may be an error. I am having a hard time finding your customer file based on your user profile. Thank you. Crista Poynor 904-370-1296 Service Director Amber Winters 904-370-1300 x1010 Service Manager

June 26, 2025

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Employee Rating

Car was ready earlier than promised. They washed the car and accepted a discount coupon so it was a very positive visit. More

by jmkaiserman
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Honda of the Avenues responded

Thanks for the great review! Glad we could get your car ready early and make your visit a positive one.

June 06, 2025

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Employee Rating

I have been their customer for 17 years. They have treated me and my family very well More

by Singh
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis

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May 26, 2025

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Service department was pleasant visit, and Brian kept me informed of progress during my visit. More

by gregcoop59
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Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2025

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Brian always takes great care of me. He is my go to in the service department. More

by nikkit
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Recommend Dealer
Yes
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May 10, 2025

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Crew worked quickly to get my car fixed. They always do a great job with it. More

by EASTLAKE13
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Service Time
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Recommend Dealer
Yes
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May 10, 2025

Honda of the Avenues responded

Thank you for your business and for taking time to complete a review of your recent visit.

May 03, 2025

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They are amazing. They are quick and complete the work as promised. They always keep you informed of progress and explain everything. More

by Judi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2025

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our team was able to keep you informed on the progress of your vehicle and have your vehicle serviced in a timely fashion.

March 26, 2025

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Employee Rating

My service advisor was great. They took care of my odyssey quickly and kept me up to date the whole time More

by murburt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, James Bollettieri, Ed Danley, Dan Deitrick, Steve Fink, Luci Kott, Eric Laurendeau

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Apr 01, 2025

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to keep you informed on the status of your Odyssey.

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