Brent Bohnen
Brent Bohnen at Grande Prairie Chrysler Jeep Dodge
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Brent Bohnen | Page 2

Service Manager

Grande Prairie Chrysler Jeep Dodge

11448 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.7
46 Reviews

Dealership Experience

20 yrs, 10 mos

Industry Experience

46 yrs, 3 mos

Languages Spoken

English English

4.7

46 Reviews

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46 Reviews of Brent Bohnen

February 07, 2024

Dealership Rating
Employee Rating

Buying a new truck couldent have gone smoother. Jason, CJ and Paul all Made sure I got exactly what I wanted and made sure the whole process went smoothly. More

by Stephen R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2024

Grande Prairie Chrysler Jeep Dodge responded

Congratulations on the purchase of your new truck Stephen. We appreciate your business and look forward to hearing about your road trips in your new truck. Wishing you safe winter travels.

October 04, 2023

Dealership Rating
Employee Rating

Excellent service by GP Chrysler once again, great staff. We received our truck back right on schedule. More

by Hills Vac Services Ltd.
Recommend Dealer
Yes

May 24, 2023

Dealership Rating
Employee Rating

Every time I go to Grande Prairie Chrysler, the staff is super friendly and always helpful. Whether it’s the parts department, a simple question about my vehicle or the service department, they’re all e More

by Happy Granny
Recommend Dealer
Yes
May 26, 2023

Grande Prairie Chrysler Jeep Dodge responded

Thank you for continuing to give our team the opportunity to earn your business and review.

October 11, 2022

Dealership Rating
Employee Rating

Never deal with these guys again they’re lazy they try to scam you I brought a vehicle in and they have been nothing but giving me a hard time and there’s nothing wrong with it and they’re trying to tell me More

by kyle.lahey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 13, 2022

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We are sorry that you feel let down. We would like to learn more about your experience and work with you. Please contact our Service Manager at your earliest convenience. 780.532.3560. It is Grande Prairie Chryslers intention to always provide the best customer experience possible. We appreciate your business and the opportunity to work with you to turn your experience around.

Oct 14, 2022

kyle.lahey responded

Here’s a little update I do not take it very nicely the fact that they are using bribery for me to take down this review in order to get work done on my vehicle that is ridiculous and I will make sure that Grand Prairie Chrysler is held accountable for this thanks in advance

April 19, 2022

Dealership Rating
Employee Rating

Best service department to deal with. They always go out of their to way to make sure I understand everything. More

by Wcharles825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 27, 2022

Dealership Rating
Employee Rating

Got a problem with your vehicle ? Brent has always been a pleasure to deal with, helpful and professional. I can honestly say that Brent is one of the main reasons I have purchased se More

by Troy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 26, 2021

Dealership Rating
Employee Rating

Top notch service. Excellent people made me feel like family . Love these people thanks again More

by Skip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent Cavan, Tony Kunz, Darren Berg, Kylie Hynes, Dan Bueckert, Kevin MacKenzie , Ryan Kennedy, Scott Nowlin, William Parish

July 30, 2021

Dealership Rating
Employee Rating

Dealt with Dave King. All I can say is WOW. They are all amazing there. Thank you. I love my new Jeep Renegade. You ROCK! More

by sprimmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 19, 2021

Dealership Rating
Employee Rating

This is the 3rd vehicle I've bought at gp chrysler. And there won't be a 4th now. I half debated not buying from them again after my last truck but decided to try again. My salesman craig was fantastic. To More

by Alboroughnathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Craig Berg, Alli Hindman

Jan 20, 2021

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustration with the time it is taking to repair your truck. Please accept our apology. We do hope that the loaner vehicle we have supplied to you at no charge is meeting your satisfaction. Unfortunately, we are limited by the availability of parts from the manufacturer. Due to Covid and other influences beyond our control some parts are not available in the time frame we are accustomed to. We will complete the repair as soon as the parts are available. Thank you for brining your concern to our attention as it is Grande Prairie Chryslers intention to provide the best customer experience possible 100% of the time.

November 24, 2020

Dealership Rating

Went to get oil change and tire rotation for warranty. They crossthreaded nut on way in then I went to do winter tire change and while removing nuts I had to get that stripped nut off and I’m doing so scr More

by Jaredgardner64
Customer Service
Quality Of Work
Recommend Dealer
No
Dec 01, 2020

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am sorry to hear that you feel let down by our service department. The service manager would welcome the opportunity to discuss your concern personally. If you would be so kind as to contact Mr. Bohnen at 780.532.3560, he would welcome the opportunity to discuss your experience at our dealership personally with you 780.532.3560. Thank you for brining your concern to our attention as it is Grande Prairie Chryslers intention to provide the best customer experience possible 100% of the time.

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