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Kevin MacKenzie
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Kevin MacKenzie
Service Advisor
Grande Prairie Chrysler Jeep Dodge
11448 Westgate Drive
Grande Prairie, AB T8V 8L2
117 Reviews
Dealership Experience
5 yrs, 3 mos
Industry Experience
5 yrs, 3 mos
Languages Spoken
English
117 Reviews
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117 Reviews of Kevin MacKenzie
July 26, 2024
The experience was above professional, this is our 5th vehicle thru the auto group and the 3rd thru GP Chrysler. The staff is very helpful and knowledgeable about the products they sell. 10 out of 10. vehicle thru the auto group and the 3rd thru GP Chrysler. The staff is very helpful and knowledgeable about the products they sell. 10 out of 10. More
by Dhutch2107
Other Employees Tagged: Brent Cavan, Tony Kunz, Kylie Hynes, Dan Bueckert, Laine Degagne, Cianne Brucker
Helpful 
July 25, 2024
Truck went in for some warranty work the shop took a little longer then expected but between Tony and Kevin they took care of my needs. And got the recalls done as well little longer then expected but between Tony and Kevin they took care of my needs. And got the recalls done as well More
by daviddurdle911
Other Employees Tagged: Tony Kunz
July 24, 2024
Great customer service everytime I bring the truck in. Even if I hear a weird noise. They’re always willing to come for a drive to hear what I’m hearing. Then very clearly explain what is wrong or not wro Even if I hear a weird noise. They’re always willing to come for a drive to hear what I’m hearing. Then very clearly explain what is wrong or not wrong. Always go above to give great customer service. More
by Sherrylock01
Other Employees Tagged: Jordan Brausse, Alisha Brausse, Kylie Hynes, Arnall Nyitrai, Kim Frank, Rob Evrall, Nick Read, Terry Trapp , Mechanic who came for a test drive with me. Not sure the name.
July 19, 2024
Kevin is always fantastic to deal with and takes phenomenal care of my truck and its service needs. Kevin is not only very personable and easy to deal with, he also is very clear with what my truck phenomenal care of my truck and its service needs. Kevin is not only very personable and easy to deal with, he also is very clear with what my truck needs. Kevin's communication during the time my truck is being service is amazing. I never have to guess when my truck is going to be done or if parts need to be ordered. Thanks Kevin! More
by Chris.strome
June 17, 2024
Kevin MacKenzie is Awesome! My 15 year old Jeep had issues with the steering and brakes. Kevin got it in and repaired quickly under the initial issue.The next day the emergency My 15 year old Jeep had issues with the steering and brakes. Kevin got it in and repaired quickly under the initial issue.The next day the emergency brake ended up seizing on it. I returned to Kevin, while there Rob Evrall, the Supervisor in the quick lube, took off a rear tire trying to release the E-brake, it did not. Kevin booked the Jeep in again and it was repaired, I now have confidence in my brakes and steering. I am grateful for the Professionalism, Knowledge and Fantastic customer service of Kevin and Rob. Thank you so much guys. More
by Grateful long-time customer
Other Employees Tagged: Rob Evrall
June 13, 2024
Service was excellent! Found an issue with the suspension that I didn’t know was there just before the warranty expired. Will keep going here for my services. Thanks! Found an issue with the suspension that I didn’t know was there just before the warranty expired. Will keep going here for my services. Thanks! More
by new ram owner
June 01, 2024
The relationship I have with them is very personable and the quality of attention to my needs are good. My concerns are listened to and the do their best the quality of attention to my needs are good. My concerns are listened to and the do their best More
by Scott
Other Employees Tagged: Tony Kunz, Paul Golamco, Keffrey Johnson
May 28, 2024
excellent service and friendly polite staff, prompt courteous service, issues fixed and they follow up to make sure everything is good courteous service, issues fixed and they follow up to make sure everything is good More
by patsyterris
Other Employees Tagged: Tony Kunz, Kylie Hynes
May 24, 2024
They’ve always provided me with prompt and courteous service. They’ve always fixed the issues and in a very timely manner. I enjoy all those that work there and let’s no forget the Shuttle Drivers! I’ service. They’ve always fixed the issues and in a very timely manner. I enjoy all those that work there and let’s no forget the Shuttle Drivers! I’d be lost without them. They greet me with a smile and are always extremely pleasan 😊 More
by cjamero
