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Brandon Warwick
Brandon Warwick | Page 8
Sales and Leasing Consultant
Henry Brown Buick GMC
1550 E Drivers Way
Gilbert, AZ 85297
146 Reviews
146 Reviews
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146 Reviews of Brandon Warwick
Verified Customer
May 16, 2024
Sales person Sean didn't know the tow capacity accurately. He said the dealer add on tow package was the same as the factory tow package, other than the towing app. Fact is that the factory tow is accurately. He said the dealer add on tow package was the same as the factory tow package, other than the towing app. Fact is that the factory tow is rated at 7700 lbs, dealer installed hitch is rated at 3500 lb. My trailer is about 5000 lb. I ended up purchasing a vehicle that I couldn't use to tow my trailer. I notified Sean 3 hours after delivery that this truck does not work for me. He said he'd make it right, but couldn't. His manager Bryan also said he would make it right. Offered me an upsell to a 4WD vehicle that I didn't want. Called Rob, he also said he would make it right. Went in to "make it right", and HB GMC offered upsell of a truck with a difference of $10K (!) in the total price of the deal. I know that AZ law does not require them to take the vehicle back, but neither does it prevent them from doing the right thing. I asked for a return or swap in writing less than 24 hours after purchase. Buyer beware, especially if anyone says they are going to "make it right". More
by PAULPFAFFENBERGER
Other Employees Tagged: Rob Upchurch, Heidi Burns , Sean Lindsay, Bryan (internet sales manager)
May 01, 2024
This is our 9th vehicle bought from Henry Brown. We will also come back because of there superior service and support. We will also come back because of there superior service and support. More
by WOMBAT4403
Other Employees Tagged: Rob Upchurch, Joe Stenz, Eiji Pollard, Dwayne Champion
May 01, 2024
Dealership is absolutely amazing! I have 3 cars from here no issues, service is fast and effective! Shawn is absolutely amazing and i will continue to go to this dealership and work w I have 3 cars from here no issues, service is fast and effective! Shawn is absolutely amazing and i will continue to go to this dealership and work with shawn More
by Delanee B
Other Employees Tagged: Shawn
April 30, 2024
Brandon Warwick was great - but our experience with salesman AJ was not as good. Brandon sold Is the car but we were so disappointed on the day of pickup - we spent so much money on a luxury vehicle b salesman AJ was not as good. Brandon sold Is the car but we were so disappointed on the day of pickup - we spent so much money on a luxury vehicle but did. Not get the experience . Car was not detailed / water spots all Over the car - AJ scratched up our side mirrors with a razor blade by taking off stickers . overall we truly were disappointed with our experience on the day of possession as we have had better service More
by MSCATHYVO
Other Employees Tagged: Jordan
April 28, 2024
I dealt mostly with Sean Tinsley and he was good. The reason for a 4 star rating is due to the fact I had to work through CarMax in order to get a reasonable trade in value for my old vehicle. That The reason for a 4 star rating is due to the fact I had to work through CarMax in order to get a reasonable trade in value for my old vehicle. That was an extra step that I felt unnecessary. More
by GOODRUM1
Other Employees Tagged: Sean Tinsley
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