Bob Suranovich | Page 2

Best Service Dept around. You are valued and treated with respect and kindness. I love the customer waiting area and the whole service team. I would suggest to give them a try You are valued and treated with respect and kindness. I love the customer waiting area and the whole service team. I would suggest to give them a try. More

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Amazing Service, fast and efficient, and at a great price. I have the opportunity to interact with the Service manager and Sasha. Both amazing!!!! price. I have the opportunity to interact with the Service manager and Sasha. Both amazing!!!! More

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Very kind and generous, gave us all the information needed to make my decision with my purchase needed to make my decision with my purchase More

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Excellent work by Mr. Delbin, his customer service is very good, he explains the entire operation process completely. Delbin, his customer service is very good, he explains the entire operation process completely. More

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Great service department always accommodating, with friendly & helpful staff. Parts department utilized last time as well & am very pleased with availability & prices. Highly recommended dealership. friendly & helpful staff. Parts department utilized last time as well & am very pleased with availability & prices. Highly recommended dealership. More

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PERFECT! Every Time. Everyone with interact with there is a customer service role model. Knowledgeable and committed. This time we were there for a quick tune Every Time. Everyone with interact with there is a customer service role model. Knowledgeable and committed. This time we were there for a quick tune up prior to Holiday travel. Wait time was minimal and we were able to check out the new vehicles while waiting. Another superb experience ! More

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If i could give them a 0 Star i would but its not possible so 1 star is all they get After the bad experience of being deceived and lied about the Mazda CX9 2023 i was upgrading to from my CX5 2020 t possible so 1 star is all they get After the bad experience of being deceived and lied about the Mazda CX9 2023 i was upgrading to from my CX5 2020 the head manager from sales took responsibility for the 3rd month free i was offered and never gave to me and we moved on from there 8 months after i find myself with a "brand new car 2023" that is shaking badly very randomly on very rare occasions multiple times reached out to Mazda gave them the car and they said they would look into it "their best men" couldnt find a thing about the shaking nor the door issue of not closing when i step off from it claiming that i was using both keys at the same time which im not DUMB enough to hold onto two keys at the same time i mean who do that right? I had no other choice but to take the car cuz since they "couldnt find a thing on it" theres nothing they can do or so they said now i find myself with a "brand new car 2023" that has issues not fixed for the 3rd time that i take it to them and here is a statement of me Michel Sammak if i happen to have an accident and end up dead, injured, unable to act or kill someone innocent in the process THIS STATEMENT is proof that i warned them of the situation with my car and they could care less to help me switch the car ALSO the only offer i recieved was PAY a downpayment of 6000$ so they can help me switch into a CX5 2024 which is absurd I HIGHLY NOT RECOMMEND THIS MAZDA SPORT DEALER they will lie to you not only about your options of payment but about what you can or cannot get from the dealer tricky offer shady management and lots of lie if you wanna be decieved and end up like me in a tied situation where the car with only 8 months is slowly falling apart then choose them to sell you a car (also the biggest scammer of sales is called "Juan R Cruz "dont trust that person hes a deciever) More

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I live closer to an other Mazda dealer but would rather drive to this location because of their hospitality and amazing service. Paul was my advisor and I'm grateful for him and all of his team. drive to this location because of their hospitality and amazing service. Paul was my advisor and I'm grateful for him and all of his team. More

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I recently purchased a beautiful Mazda6 Signature from Kash (Sgt. Ullah), who is the best car salesperson I have ever worked with. From Kash, to his Sales Manager Ashley, and even John in Finance who all Kash (Sgt. Ullah), who is the best car salesperson I have ever worked with. From Kash, to his Sales Manager Ashley, and even John in Finance who all had assistance in making the deal happen I give a huge kudos to all 3 of them. Excellent personalities who deliver customer service with authenticity - no fake customer service attitudes found here! To the owner Jay, please give them kudos, the talent is hopefully well recognized and deserved. Also, the folks on the Service team have been great. I am admittedly and without a doubt, a "particular" customer, to the point I want a specific PSI set for my tire pressure. Bob, Stephen, & Nataly ALL have been excellent. A+. If you're a Mazda owner needing service or parts, or in the market for a new Mazda and are located in the Orlando/North Central Florida area, hands down coming from a very particular and long time Mazda owner, this is THE DEALER TO VISIT. More

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I want to complain. I need to complain. BUT! I can’t because the service department does such fantastic work. And they’re really nice people. It’s so frustrating. I need to complain. BUT! I can’t because the service department does such fantastic work. And they’re really nice people. It’s so frustrating. More

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