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Juan R. Cruz

Overview Reviews (402) Inventory (429)

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Juan R. Cruz

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Juan R. Cruz

Sales Manager / Upgrade Team

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

Spanish Speaker

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4.9

402 Reviews

Spanish Speaker

Overview Reviews (402) Inventory (429)

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

4.9

402 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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402 Reviews of Juan R. Cruz

May 11, 2024

Dealership Rating

Employee Rating

Listened to our concerns and made sure that we agreed on a goal and how to get there a goal and how to get there More

by nurselaur

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Muhammad Waqar

Helpful 0

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May 01, 2024

Dealership Rating

Employee Rating

My 7th car from Sport Mazda CX-5. Kerwin Larocque is the best is sales. Has a lot of patience and experience with his customers to get them the car they desire. Them you have Juan S Kerwin Larocque is the best is sales. Has a lot of patience and experience with his customers to get them the car they desire. Them you have Juan Sr. and Juan Jr. Cruz perfect team to finish the deal. If you want a excellent car buying experience come and see them. Thanks again great experience. More

by Jazz

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kerwin LaRocque, Juan Cruz

Helpful 0

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May 04, 2024 -

Sport Mazda responded

Hi Jazz, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda South! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2024

Dealership Rating

Employee Rating

Very helpful and knowledgeable about Mazda vehicles. She worked had to find us what we wanted and the price we could afford. She worked had to find us what we wanted and the price we could afford. More

by Jscutti75

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kerwin LaRocque, Mayeline Sosa Dominguez, Juanil Munoz

Helpful 0

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Apr 30, 2024 -

Sport Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 12, 2024

Dealership Rating

Employee Rating

I never have a problem at Sport Mazda on OBT. Everyone that was part of the process today made it very easy, answered any question I had, and worked with me towards a common goal; the leave satis Everyone that was part of the process today made it very easy, answered any question I had, and worked with me towards a common goal; the leave satisfied. Big shoutout to Patricia Arguelles for playing a huge part in that. More

by vincentre

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mayeline Sosa Dominguez, Patricia Arguelles, Sasha Solá

Helpful 0

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Apr 14, 2024 -

Sport Mazda responded

Hi, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

April 02, 2024

Dealership Rating

Employee Rating

Amazing customer service! Luis was patient with us and got us into the exact car that we were looking for. Thanks Luis! Luis was patient with us and got us into the exact car that we were looking for. Thanks Luis! More

by Emarshall3235

Recommend Dealer

Yes

Other Employees Tagged: Luis Hernandez

Helpful 0

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Apr 04, 2024 -

Sport Mazda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sport Mazda South. Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2024

Dealership Rating

Employee Rating

Great customer service. Left as a happy customer thank you Mustapha would recommend his help. Left as a happy customer thank you Mustapha would recommend his help. More

by zalaysia

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mustapha Taha, Juan Cruz, John Herrick

Helpful 0

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Apr 03, 2024 -

Sport Mazda responded

Hello Zalaysia, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2024

Dealership Rating

Employee Rating

Great services and team love the team thank you again guys see ya soon thank guys see ya soon thank More

by nydia_bermudez

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kerwin LaRocque, Stephen Mendez, Paul Clafin

Helpful 0

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Apr 01, 2024 -

Sport Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda South! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2024

Dealership Rating

Employee Rating

I had an amazing experience, every step was quick and easy. I loved working with Juan and Patricia. I will always come back to them. 100 % recommended. easy. I loved working with Juan and Patricia. I will always come back to them. 100 % recommended. More

by Jaqueortiz

Recommend Dealer

Yes

Other Employees Tagged: Mayeline Sosa Dominguez, Juan Cruz, Luis Resende, Miguel Gittens, Patricia Arguelles

Helpful 0

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Apr 04, 2024 -

Sport Mazda responded

Hi Jaqueortiz, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 23, 2024

Dealership Rating

Employee Rating

Excellent experience. I would highly recommend to any one looking for a new or used vehicle. I would highly recommend to any one looking for a new or used vehicle. More

by jpmacd64

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kerwin LaRocque, Juan Cruz

Helpful 0

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Mar 25, 2024 -

Sport Mazda responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 16, 2024

Dealership Rating

Employee Rating

Excellent atención y ayuda del Sr Diego Hernández nos atendió con mucha paciencia y profesionalismo, Agradeciendo por la atención. atendió con mucha paciencia y profesionalismo, Agradeciendo por la atención. More

by Airangie

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Diego Hernandez, Jased Campoamor

Helpful 0

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Mar 18, 2024 -

Sport Mazda responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! Siempre estaremos encantados de ayudarle si surge algo más. ¡Cuidarse!

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