Bill Mcgrath
Service Manager
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
27 yrs, 8 mos
345 Reviews
Write a Review346 Reviews of Bill Mcgrath
November 05, 2025
For service on my Taos I dealt with bill McGrath who was extremely courteous and professional! extremely courteous and professional! More
Other Employees Tagged: Bill Fallon, Jon Lacey, Dylan Begin
October 26, 2025
I am happy with my new volkswagen jetta sport. Wish it could have been an sel model but that's my bad. Wish it could have been an sel model but that's my bad. More
Other Employees Tagged: Bill Fallon, Gina Martinez, Jon Lacey, Dylan Begin, Mike Pender, Renato Lima, Brendan Gallagher, Tara Magaw , Patrick
October 21, 2025
Great customer service! Clear communication about the needs of the vehicle and attention to detail. Clear communication about the needs of the vehicle and attention to detail. More
Other Employees Tagged: Bill Fallon
September 25, 2025
A great organization from sales to the service depts. Very professional and trust worthy. Very satisfied with the VW brand and Colonial VW as a dealer. Very professional and trust worthy. Very satisfied with the VW brand and Colonial VW as a dealer. More
Other Employees Tagged: Bill Fallon, Pierre Saliba, Gina Martinez, Jon Lacey, Dylan Begin, Brendan Gallagher, Patrick Gloss, Tara Magaw
September 10, 2025
Very good service department with a knowledgeable staff and very courteous to talk with about issues. and very courteous to talk with about issues. More
Other Employees Tagged: Bill Fallon
September 09, 2025
Always a relief to take my Jetta to Colonial, because I always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they d always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they do a great job communicating on timelines, etc. And the service work is always first class! More
Other Employees Tagged: Bill Fallon, Jon Lacey, Dylan Begin
September 08, 2025
I was in a difficult situation with another dealership, and Gina and Aamir stepped in and completely turned things around. They approached my problem with creativity, patience, and a level of care that fel and Gina and Aamir stepped in and completely turned things around. They approached my problem with creativity, patience, and a level of care that felt truly personal. Their dedication and customer service went above and beyond anything I expected. I can’t recommend Gina, Aamir, and the entire Colonial VW team highly enough— they genuinely make the experience feel effortless and rewarding. More
Other Employees Tagged: Gina Martinez, Mike Pender, Renato Lima, Brendan Gallagher, Aamir Iqbal
August 31, 2025
Friendly staff at service department, Dylan was very knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. More
Other Employees Tagged: Bill Fallon, Pierre Saliba, Gina Martinez, Jon Lacey, Dylan Begin, Mike Pender
August 27, 2025
Vehicle did not match the dealers description. It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a search game for parts it’s suppose to have already have. More
Other Employees Tagged: Gina Martinez, Jon Lacey, Dylan Begin, Mike Pender, Renato Lima, Brendan Gallagher, Patrick Gloss, Tara Magaw

