Bill Fallon
Bill Fallon at Colonial Volkswagen of Westborough

Bill Fallon

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
670 Reviews
4.9

670 Reviews

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670 Reviews of Bill Fallon

July 30, 2025

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Employee Rating

I have been a customer of this dealership ever since I purchased a car from them in November 1994. (At that point in time, they were actually Roy Rioux, the predecessor of Colonial VW.) The salesmen wer More

by LANGDON1
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Recommend Dealer
Yes

July 30, 2025

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They communicated via text about reminders and throughout the service. They were very thorough and professional. More

by Magma508
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

July 26, 2025

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I continue to say it is the best service department around. We have been a customer for over 20 years. More

by JOHN.GNIADEK
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

July 26, 2025

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Employee Rating

Wheels whee all greasy from being rotated and had to bring car back because a air pressure sensor wasn’t re set More

by beaver8451
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Recommend Dealer
No

Other Employees Tagged: Jon Lacey, Dylan Begin

July 25, 2025

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Always professional and honest. I've bought and serviced my cars here for over 12 yrs. More

by SCOBURN11
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Recommend Dealer
Yes

July 22, 2025

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Great overall experience -- everything was easy and done efficiently. I felt appreciated as the customer! More

by amytesoro2
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Recommend Dealer
Yes

July 21, 2025

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Everyone in sales, service, and finance was friendly, accommodating, and fair. I recommend Colonial Volkswagen of Westborough. More

by hapasternack
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Recommend Dealer
Yes

July 10, 2025

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Dylan is an amazing and dedicated member of the service team. We worked together for months on my vehicle's issue. I never felt uninformed or neglected. I felt the whole Colonial VW organization support More

by John Fellian
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin , Kevin

July 05, 2025

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Employee Rating

Dylan did everything he could to make thing right. He was fantastic. The drop off and pick up service was good. More

by EvanL
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

June 30, 2025

Dealership Rating
Employee Rating

Had a great experience at Colonial VW overall! Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress More

by NIKKIBEE659
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

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