Bill Fallon

A great and trusted experience. Appreciate the transparency of what they’re seeing with the vehicle and letting you know about additional services they will provide with min warrant Appreciate the transparency of what they’re seeing with the vehicle and letting you know about additional services they will provide with min warranty or at no additional cost. More

by jsmith1504 Verified Customer Verified Customer

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I found the entire experience very easy and the work done as promised. Friendly and pleasant to deal with. Also, the Uber to get me was a nice end of service. as promised. Friendly and pleasant to deal with. Also, the Uber to get me was a nice end of service. More

by jmon92960 Verified Customer Verified Customer

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Good service and nice person here I like here and will come again. Car is good and people here nice too, that make you feel happy come again. Car is good and people here nice too, that make you feel happy More

by linhuaxiu01 Verified Customer Verified Customer

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Bill Fallon is an excellent service advisor and it is always a pleasure working with him on my service needs for my 2024 Tiguan always a pleasure working with him on my service needs for my 2024 Tiguan More

by JACKIEBD Verified Customer Verified Customer

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Very good service department with a knowledgeable staff and very courteous to talk with about issues. and very courteous to talk with about issues. More

by bdauphin71 Verified Customer Verified Customer

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Always a relief to take my Jetta to Colonial, because I always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they d always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they do a great job communicating on timelines, etc. And the service work is always first class! More

by scousevet Verified Customer Verified Customer

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Pierre was great made for a smooth and truthful transaction when I came in for my lease, would recommend 100% !! transaction when I came in for my lease, would recommend 100% !! More

by juanpee24 Verified Customer Verified Customer

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Friendly staff at service department, Dylan was very knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. More

by PEI Verified Customer Verified Customer

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I always have a positive experience at Colonial Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the resu Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the result. Well done, Colonial! More

by KLETREIZE Verified Customer Verified Customer

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We went in with a oil consumption problem on our 2022 Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying t Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying that they were getting us a loaner car until the repair is complete. More

by TYPERKELLEY Verified Customer Verified Customer

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