Bill Fallon

One of my tires had a slow leak, so I brought it in and they fixed it, and did a great job. They showed me the nail that was in my tire. I’m happy that I bought my tires from Colonial and would do that aga they fixed it, and did a great job. They showed me the nail that was in my tire. I’m happy that I bought my tires from Colonial and would do that again in the future. Thanks again More

by jimmy Verified Customer Verified Customer

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I exclusively use the Colonial VW Service Dept. Bill F, Dillon, and others are outstanding, offering solid advice and making the process go smoothly every time I see them. Owning my Atlas has been Bill F, Dillon, and others are outstanding, offering solid advice and making the process go smoothly every time I see them. Owning my Atlas has been a good experience with their help. More

by Thomas Witzel Verified Customer Verified Customer

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Wow, amazing, courteous, professional and prompt. I purchased a 9 year old used car from this dealership. The sales experience was matched only by the service dept. After a week or so of driving we h I purchased a 9 year old used car from this dealership. The sales experience was matched only by the service dept. After a week or so of driving we had a number of concerns. We contacted the dealership scheduled an appointment brought the car in and they addressed and resolved every concern in 2 days. Alignment, brakes, tire balancing, throttle body, and a few others. No hassle, no nickel and dime, deductible or xxxxxxxx like that. They send videos from the service tech and manager going over everything they’re doing and have done along the way. I will drive the hour each way to give them my business again and again. More

by oliveiradavid1 Verified Customer Verified Customer

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We have had a great relationship since 2012. 4 cars purchased in the family and great service over time. 4 cars purchased in the family and great service over time. More

by JMOLNAR1 Verified Customer Verified Customer

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Great service and great people. I have been a customer for 8 years I am always amazed at the professionalism and friendliness of the staff. Bill and crew keep me updated throughou I have been a customer for 8 years I am always amazed at the professionalism and friendliness of the staff. Bill and crew keep me updated throughout the service. Car is completed on time and clean! More

by RMCGINNITY Verified Customer Verified Customer

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Excellent service Delivered when promised Updates provided on regular basis Need to update waiting area provided on regular basis Need to update waiting area More

by RB Verified Customer Verified Customer

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Always a pleasure to work with the team at Colonial Volkswagen of Westborough. Pleasant greetings and resolutions to any problems or routine maintenance. Volkswagen of Westborough. Pleasant greetings and resolutions to any problems or routine maintenance. More

by nancymcaswell Verified Customer Verified Customer

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Colonial VW of Westborough always does a great job and provides a great service experience. They are very knowledgeable and enthusiastic about what they do which is appreciated. As always, thanks guy provides a great service experience. They are very knowledgeable and enthusiastic about what they do which is appreciated. As always, thanks guys More

by jimmy Verified Customer Verified Customer

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Bill and his team are excellent, friendly, helpful, and knowledgeable. Colonial does a great job of servicing my vehicle. knowledgeable. Colonial does a great job of servicing my vehicle. More

by RMETIVIERJR Verified Customer Verified Customer

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Friendly, professional, detail oriented, thoughtful person, explain very clearly, keep updating accordingly, outstanding customer service person, explain very clearly, keep updating accordingly, outstanding customer service More

by RAYRLIU Verified Customer Verified Customer

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