43 Reviews
Write a Review43 Reviews of Benjamin Knudson
December 11, 2023
You'll get great service here and all the service department employees are excellent. What is not so great: - In the last 4 years, there have been very little loaners available and if there is, they department employees are excellent. What is not so great: - In the last 4 years, there have been very little loaners available and if there is, they always appear to be 3 weeks out or more. - Prices of course are high. If you compare quotes with Beckley or Westside Autopros there are some savings but just be prepared to pay a lot for services here. If it can wait, check the others out for other quotes and likely better prices for about the same level of service. More
Other Employees Tagged: Nathan Karr, Brad Ashby
November 13, 2023
The Mercedes service dept is always friendly and thorough with their jobs. I had an unexpected flat tire and they took care of me immediately. I was so happy that my car got washed and vacuumed. thorough with their jobs. I had an unexpected flat tire and they took care of me immediately. I was so happy that my car got washed and vacuumed. It’s always very clean inside, too. More
Other Employees Tagged: Anthony Gladney, Midhat Efendic
November 13, 2023
Ben was ready right on time for my appointment. Very friendly and professional. All of my questions were promptly resolved and my car was ready when promised. It was a 5-star experience. Very friendly and professional. All of my questions were promptly resolved and my car was ready when promised. It was a 5-star experience. More
October 06, 2023
Mercedes has the very best service department. Always take care of both myself and daughter We both have Mercedes. We know most of the people there and they are all awesome people Recently m Always take care of both myself and daughter We both have Mercedes. We know most of the people there and they are all awesome people Recently my daughter had a flat tire and service took care of her. I knew they would because they always do!!! More
Other Employees Tagged: Anthony Gladney, Midhat Efendic
September 26, 2023
We had an issue while on a short vacation, we live in Michigan. On a Saturday Brad was able to get us in and the car was finished on Monday. Michigan. On a Saturday Brad was able to get us in and the car was finished on Monday. More
Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby
August 24, 2023
Great service excellent coffee snacks chairs - Go Big Red !!! Friendly courteous always keeping me informed !!! Friendly courteous always keeping me informed More
Other Employees Tagged: Nathan Karr
August 23, 2023
Listen to what is needing to be done on your vehicle. Pleasant people work there. Mechanic did a wonderful job on fixing my car Pleasant people work there. Mechanic did a wonderful job on fixing my car More
Other Employees Tagged: Nathan Karr