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Benjamin Knudson
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41 Reviews
41 Reviews
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41 Reviews of Benjamin Knudson
May 11, 2024
It was easy to make an appointment. Work was completed quickly. Service advisors were excellent. Work was completed quickly. Service advisors were excellent. More
by Tbissell262
Other Employees Tagged: Brad Ashby
Helpful 
May 02, 2024
Best crew ever. Friendly. They do more than what you asking. I recommended to go at Mercedes of des moines. Friendly. They do more than what you asking. I recommended to go at Mercedes of des moines. More
by Samer
Other Employees Tagged: Nathan Karr
May 01, 2024
Car is absolute junk but Ben made my day a bit better with warranty approval on my crank valve sensor and helping me with my warranty refund for the last time I replaced it, would never recommend a Benz with warranty approval on my crank valve sensor and helping me with my warranty refund for the last time I replaced it, would never recommend a Benz to anyone with how many problems mine had/had but would recommend it he dealership More
by nerminvelagic
April 24, 2024
Best service I ever received. We were on the road and need repair. They got us in on a Friday afternoon and got us out before they closed. Saved our road trip. We were on the road and need repair. They got us in on a Friday afternoon and got us out before they closed. Saved our road trip. More
by darrel.dykstra
Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby
February 02, 2024
The service personnel are the best. They are thoughtful, knowledgeable and always helpful. My service advisor takes the time to hear my concerns, explain the options and advise me on They are thoughtful, knowledgeable and always helpful. My service advisor takes the time to hear my concerns, explain the options and advise me on what is best. When I call with questions, Nathan Karr calls me back with answers. I appreciate working with staff who care. More
by Chibyere
Other Employees Tagged: Nathan Karr, Brad Ashby
January 28, 2024
Mercedes service is the best. Outstanding. I can’t say enough about the service. My 2023 GLC would not start. They sent a loaner car to me and picked up my car to fix. We were Outstanding. I can’t say enough about the service. My 2023 GLC would not start. They sent a loaner car to me and picked up my car to fix. We were in the middle of a blizzard with horribly cold weather. I needed a car to get to work at the hospital. After my car was fixed which did not take more than a day, my car was thoroughly cleaned. It looked brand new again! I almost didn’t want to drive it. It looked so awesome! More
by Doreen.blunck
Other Employees Tagged: Anthony Gladney, Midhat Efendic
December 11, 2023
You'll get great service here and all the service department employees are excellent. What is not so great: - In the last 4 years, there have been very little loaners available and if there is, they department employees are excellent. What is not so great: - In the last 4 years, there have been very little loaners available and if there is, they always appear to be 3 weeks out or more. - Prices of course are high. If you compare quotes with Beckley or Westside Autopros there are some savings but just be prepared to pay a lot for services here. If it can wait, check the others out for other quotes and likely better prices for about the same level of service. More
by handmadebabyproductsblog
Other Employees Tagged: Nathan Karr, Brad Ashby
November 13, 2023
The Mercedes service dept is always friendly and thorough with their jobs. I had an unexpected flat tire and they took care of me immediately. I was so happy that my car got washed and vacuumed. thorough with their jobs. I had an unexpected flat tire and they took care of me immediately. I was so happy that my car got washed and vacuumed. It’s always very clean inside, too. More
by Doreen.blunck
Other Employees Tagged: Anthony Gladney, Midhat Efendic
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