Ryan Parmerlee
Ryan Parmerlee at Mercedes-Benz of Des Moines

Ryan Parmerlee

Service

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.7
20 Reviews
4.7

20 Reviews

Write a Review

20 Reviews of Ryan Parmerlee

May 17, 2024

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I am satisfied with the service done to my 2016 Mercedes Benz Sprinter. It was awesome! More

by crispinbaseka
Service Price Transparency
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Recommend Dealer
Yes

May 09, 2024

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Have purchased numerous vehicles from them over 25 years and anticipate purchasing more. Excellnt service and supportive. More

by Leonmccullough25
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Service Communication
Recommend Dealer
Yes
May 10, 2024

Mercedes-Benz of Des Moines responded

Hi Leon! We're so grateful for your continued support over the years at Mercedes-Benz of Des Moines! It's always a pleasure to provide excellent service. Looking forward to assisting you with future purchases!

April 24, 2024

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Best service I ever received. We were on the road and need repair. They got us in on a Friday afternoon and got us out before they closed. Saved our road trip. More

by darrel.dykstra
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Recommend Dealer
Yes
Apr 25, 2024

Mercedes-Benz of Des Moines responded

Hello Darrel! We're so glad to have been able to help you out on your road trip at Mercedes-Benz of Des Moines! It's great knowing our team could get you back on the road quickly. Safe travels ahead and come again soon!

January 26, 2024

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They went above expectations. I didn’t have a appointment and they didn’t mind and took care of it quickly More

by mgraham
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

Feb 05, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that our team at Mercedes-Benz of Des Moines went above and beyond to help service your car. We hope to see you back for more awesome visits!

December 01, 2023

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The service manager and mechanic are terrific. I am pleased with the management as well. More

by kgreek44
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Recommend Dealer
Yes
Mar 26, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a terrific experience with our service manager and mechanic. We look forward to seeing you again soon at Mercedes-Benz of Des Moines!

September 26, 2023

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We had an issue while on a short vacation, we live in Michigan. On a Saturday Brad was able to get us in and the car was finished on Monday. More

by Richard
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Recommend Dealer
Yes
Sep 27, 2023

Mercedes-Benz of Des Moines responded

Thank you for allowing our team to assist you on vacation, Richard. We hope that you are able to enjoy the rest of your time out here. Safe travels!

September 15, 2023

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Warm, professional greeting, reception area the best, representative knowledgeable and helpful would always recommend to friends More

by denniswitte
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Brad Ashby

Sep 18, 2023

Mercedes-Benz of Des Moines responded

Hi Dennis! Thank you for the positive review. We appreciate your support. Come visit the Mercedes-Benz Sprinter of Des Moines team again soon!

September 08, 2023

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PLEASE READ THIS UPDATE! Regarding my previous review addressing my displeasure over the dealer not replacing the worn tires on a car I just purchased from them. Service Mana More

by Mark171562
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

Sep 12, 2023

Mercedes-Benz of Des Moines responded

Mark, thank you for the update, we truly appreciate it. Ryan and Nathan truly care about our valued customers. We will always strive to correct any wrongs that may happen. Should you need anything else, please let the Mercedes-Benz Sprinter of Des Moines team know.

August 07, 2023

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I have been a customer for over 16 years at this location and although some personnel has changed overall the dealership service department has been top-notch. Thank you very much. More

by katehartkemeyer
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Recommend Dealer
Yes
Aug 07, 2023

katehartkemeyer responded

Great dealership

Aug 07, 2023

Mercedes-Benz of Des Moines responded

Thank you for your 16 years of support, Kate! We truly value your business. Should you need anything else moving forward, please be sure to let the Mercedes-Benz Sprinter of Des Moines team know.

July 29, 2023

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Employee Rating

Brad worked me in without an appointment and got my problem resolved with a minimum of waiting time. Saved me having to return. Also, nice car wash. More

by llabiz@aol.com
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brad Ashby , Man who carefully dried car after wash.

Jul 31, 2023

Mercedes-Benz of Des Moines responded

Thank you for stopping by! We are always happy to work with our amazing guests and their vehicles. Should you ever need anything else, please let us know.

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