Thank you all for the great service.
Appreciate everyone’s help. The car video on what was done was cool
Appreciate everyone’s help. The car video on what was done was cool
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by STEVENDM07
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2025 -
Russ Darrow Kia of Wauwatosa responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa!
Matt Kiscellus
matt.kiscellus@russdarrow.com
I have always received great service and I have been
coming here for many years.
coming here for many years.
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by denisemoffitt41
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2025 -
Russ Darrow Kia of Wauwatosa responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Matt Kiscellus
matt.kiscellus@russdarrow.com
Nice greeting.
.from Connor who was courteous, upbeat, and friendly. I was impressed with the prompt shop service and greatly appreciate the very informative video
.from Connor who was courteous, upbeat, and friendly. I was impressed with the prompt shop service and greatly appreciate the very informative video of the actual vehicle inspection performed while I was waiting!
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by CCC101971
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Matt Kiscellus
matt.kiscellus@russdarrow.com
The process was quick and the shuttle / Lyft service was
appreciated. No complaints at all.
appreciated. No complaints at all.
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by Zach TeWinkel
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2025 -
Russ Darrow Kia of Wauwatosa responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa!
Matt Kiscellus
matt.kiscellus@russdarrow.com
Been bringing my car here since I bought it 10 years ago.
They are trustworthy and efficient.
They are trustworthy and efficient.
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by Sharon45
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa.
Matt Kiscellus
matt.kiscellus@russdarrow.com
I had a great experience at the dealership thanks to
Sarena, who took exceptional care of my car during its recent maintenance visit. From start to finish, she was professional, knowledgeable, and genui
Sarena, who took exceptional care of my car during its recent maintenance visit. From start to finish, she was professional, knowledgeable, and genuinely attentive. Sarena clearly explained everything that needed to be done, kept me updated throughout the process, and made sure all my concerns were addressed.
My car came back in top shape, and I felt confident knowing it had been in good hands. Sarena made the entire experience smooth and stress-free
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by kathy
Verified Customer
Verified Customer
Service Price Transparency
Jul 18, 2025 -
Russ Darrow Kia of Wauwatosa responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Matt Kiscellus
matt.kiscellus@russdarrow.com
Very courteous, efficient, and detailed.
. I like the fact that a detailed video was sent.
. I like the fact that a detailed video was sent.
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by ITJOHNSON33
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come!
Matt Kiscellus
matt.kiscellus@russdarrow.com
Excellent service and excellent amenities.
I was quickly checked in and walked through the maintenance schedule. Impressed as always with the attention to customer service and details.
I was quickly checked in and walked through the maintenance schedule. Impressed as always with the attention to customer service and details.
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by Michael
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Matt Kiscellus
matt.kiscellus@russdarrow.com
Very friendly service department.
He explained services that should be done with no high pressure to do it immediately.
He explained services that should be done with no high pressure to do it immediately.
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by MACBEN4
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come!
Matt Kiscellus
matt.kiscellus@russdarrow.com
Always friendly and respectful.
Work is done quickly and vehicle always returned clean. Would recommend to others.
Work is done quickly and vehicle always returned clean. Would recommend to others.
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by kebeling
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2025 -
Russ Darrow Kia of Wauwatosa responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Wauwatosa, we look forward to having you as a valued customer for many years to come!
Matt Kiscellus
matt.kiscellus@russdarrow.com