"Great service from Mitch and the entire staff! Extremely..."
Great service from Mitch and the entire staff! Extremely helpful and reliable! I walked away with a great deal and great car! Thank you Mitch!
"Excellent to deal with "
They were willing to go the extra mile to help our family in getting the best deal possible with our trade and two car purchase
"Great service "
They were very helpful and friendly. I would recommend them to anyone looking for a car. They are the best . Thank you so much for the help
"Worst dealership experience I've ever had by far."
Everything seemed fine until the papers were signed, then the skeletons started to come out of their closet. They made all kinds of promises but fell short on following through with said promises. I had to be back and forth with them to get the issues addressed. Customer service was very poor for the most part and Shoba was more interested in shoving all kinds of add-ons on your tab than to find you a good deal. I find her to be quite disingenuous, duplicitous and untrustworthy in my opinion. In the end, after much hassle and frustration I finally got everything sorted out. That's not the way business should be done, customers must be treated with courtesy and professionalism. They don't seem to understand that while a happy customer may tell a few people about their experience, a dissatisfied customer will definitely share their experience with ten times the amount of people. So it should be in their best interest to strive to create an environment and professional process that fosters great experiences for customers. I strongly value my reputation and therefore definitely can't in good conscience recommend this place to anyone based on my experience. I definitely regret doing business there and won't ever make that mistake again
Samir was an excellent advisor and partner throughout my experience. I was looking to trade in two vehicles, one being my late father’s car so they was an emotional connection, and Samir was a compassionate, educational and patient sales associate through the process. His expertise and passion for his role, the auto industry in general and my scenario was infectiously and ultimately led me to purchase a vehicle sooner than I anticipated. I would be remiss not to mention his supervisory and finance colleagues, whom were equally supportive, knowable and took the time and care into discovering my wants and needs. This is my second purchase from Car Nation and I’m sure I will return, not to mention recommend this dealership and Samir to others, which will be even more impressive in their new location!
"Super Great Service!!! "
Great and friendly team, and I am not just saying this. I consider my self to be the most difficult person on planet earth, but these guys were just amazing! I would strongly recommend this to anyone who is looking for quality and customer service.
Keep the good work up guys!
Z & D
"Service with a smile. "
The team at Georgetown Kia worked above and beyond to get me into my vehicle of choice. I will be making a stop at their used car superstore 1st if I'm ever in the market for a car again.
"Positive Experience "
Mitch and his team were very helpful and listened to my needs and wants. No pressure tactics, just friendly honest service. Excellent attention to detail
"Bought a nice car but with a lot of hassle"
- Nissan 1
We bought a Nissan Pathfinder from Mitch. He was excellent to deal with. He showed us many vehicles and answered all of our questions. Although, I would not likely come back to this dealership to buy another car, Mitch and Shoba are the only employees here that are professional, they both truly look out for your best interests, and they are patient to answer any and all questions. Mauro and Ante are not professional because they drop the ball on customer service. They do not return calls, they do not have paperwork (warranty&ownership) ready when they say they will. It was extremely frustrating dealing with them. Shoba stepped in to help when Mauro was not there to.
Thank you Mitch and Shoba
"Amazing Experience - Perfect Vehcile"
I was exploring various 7 seater vehicle options as our Odyssey got totaled in an accident. After 5 months of exploring, I made an effort to meet Mitch..who came across as a great consultant. We explored various options as I kept switching from one vehicle to another..without knowing what I really wanted. Through out the process, Mitch showed patience, and friendly attitude that made me want to do business with him.
With 72 hours of our first meeting, he gave us a mouth watering option that was too hard to resist. The Infiniti QX60 ...with low mileage and wayyyy to many options than what I needed. He went out of his way to setup the surprise for my wife ...who was over joyed when she got vehicle that she fancied and thought it was not in our budget.
I can't thank Mitch enough and Team Garber for all their efforts and simplifying the purchase process. Even trading in our second car was a walk in the park..
Thank you again Mitch we will certainly be using you soon for our second car...and recommending you to all our friends and family. Keep up the great service you provide to all your clients.