Andrew Bailey
Andrew Bailey at Orem Toyota

Andrew Bailey

Service Advisor

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.8
262 Reviews
4.8

262 Reviews

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262 Reviews of Andrew Bailey

June 07, 2025

Dealership Rating
Employee Rating

Mostly efficient. Attendants not always attentive. The glass guy saw me first and talked to me. I sat the four 20 minutes and had to get someone's attention. They didn More

by trumpettess1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaua Pouha

June 07, 2025

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Employee Rating

Colby should get zero of the sale he sent a text to me to drive an hour and didn’t even show. Do not give him the sale More

by javahutgirl
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brian Boyd, Rylee Hansen

May 13, 2025

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Employee Rating

Just waiting on my quote for a new bracket for my exhaust. Service was decent but I’ve been in ever Saturday for the past 3 weeks and still haven’t got the problem fixed More

by cbsj2012
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Milani Hedquist, Enrique Soto

May 27, 2025

Orem Toyota responded

Hello, Customer satisfaction is a top priority for us. I would like the chance to address the level of communication that you have received from our Service Team regarding a quote for a new bracket, as well as the wait you have experienced. Please contact me directly to further discuss this. Best, Customer Relations Manager 801-223-4406

May 10, 2025

Dealership Rating
Employee Rating

They are very kind. They kept me updated. They interacted with my dog. Willing to help me install a dog gate. More

by jennifers_day
Workmanship
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Service Communication
Recommend Dealer
Yes
May 27, 2025

Orem Toyota responded

We appreciate your feedback and are glad to hear about the positive experience you had with us. Orem Toyota is here to help whenever you need assistance, even for guests with wagging tails.

May 02, 2025

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Employee Rating

Staff were super friendly and helpful, gave updates in a timely manner and service was quick More

by steve.mulkern
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Parker

May 27, 2025

Orem Toyota responded

We’re glad our team made your experience memorable at Orem Toyota. Thank you for sharing your thoughts with us.

April 30, 2025

Dealership Rating
Employee Rating

Fast and efficient. All of my options were clearly explained. Friendly staff and the waiting area was good. More

by Phillip K Welch
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 29, 2025

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Employee Rating

I was surprised at the change In ownership, but the service seems to have remained at a high quality. More

by rasbandp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Casper, Emilee Elser

April 26, 2025

Dealership Rating
Employee Rating

Too Expensive, and Nissan is taking your business. Quality, timely, and cheaper than you. Here we go. More

by alex.younessian
Service Price Transparency
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Service Communication
Recommend Dealer
No

April 24, 2025

Dealership Rating
Employee Rating

Very impressed with their attention to details. I was kept up to date on everything they were doing. The work was completed as per estimate. More

by fishkat1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 20, 2025

Dealership Rating
Employee Rating

The service was very good. Joel communicated well and we felt like we were treated fairly. I appreciated the fellow who checked the wear on our tires. It would have been nice More

by bburt48
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joel Kitchen

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