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Andrew Bailey

Overview Reviews (168) Inventory (311)

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Andrew Bailey

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Andrew Bailey | Page 2

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.9

168 Reviews

Overview Reviews (168) Inventory (311)

4.9

168 Reviews

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168 Reviews of Andrew Bailey

April 12, 2024

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Employee Rating

Bought a Toyota Camry last year at this place, was young and naive and got basically eaten alive. Salesman lied about some stupid shortage and how I would never be able to find another one for at least a ye and naive and got basically eaten alive. Salesman lied about some stupid shortage and how I would never be able to find another one for at least a year. Fast forward to now, I’m ten grand in the hole on this thing. Stay away from this place. More

by shanissehenderson

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Charlie Hook, Blake Fathers, Ryan Burt, Connor McNally

Helpful 1

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Apr 16, 2024 -

Brent Brown Toyota responded

Hello, Please know your feedback is important to us here at Brent Brown Toyota. If given the chance, I'd like to discuss your experience with our Sales Team regarding your purchase of the Toyota Camry. Please could you reach out to me at your earliest convenience so we can discuss this? Thank you, Customer Relations Manager 801-223-4406

April 11, 2024

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Employee Rating

Andrew was great! Very personable and made sure to give me the information I needed. Very personable and made sure to give me the information I needed. More

by Cheyenne

Verified Customer

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

It's good to know our team at Brent Brown Toyota impressed with their personability and assistance. We appreciate your positive feedback.

April 09, 2024

Dealership Rating

Employee Rating

Drew did an excellent job on my last service and went the extra mile with the warranty company and Dealing with a difficult situation extra mile with the warranty company and Dealing with a difficult situation More

by DAVIDCASSANI1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We're glad to hear you benefitted from the dedication of our team at Brent Brown Toyota during your service visit and warranty liaising. Feel free to reach out if you need anything else.

April 03, 2024

Dealership Rating

Employee Rating

Andrew really listened to what I said my cars symptoms were and he worked with his service group to find the problem and fix it. were and he worked with his service group to find the problem and fix it. More

by KIMH1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We value your feedback at Brent Brown Toyota. It's always reassuring to hear how our team successfully took care of your vehicle issues. They truly strive to listen and solve every concern effectively and efficiently.

April 02, 2024

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Employee Rating

Drew was awesome. My daughters car needed service while going to school in Provo and he took excellent care of her car and communicated efficiently. My daughters car needed service while going to school in Provo and he took excellent care of her car and communicated efficiently. More

by teflon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We're glad our team at Brent Brown Toyota was able to efficiently service your daughter's car and communicate effectively. Your trust in us is greatly appreciated.

April 02, 2024

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Employee Rating

Had a great experience with Brent Brown. They gave me a free oil change and provided honest feedback about the condition of my vehicle. They gave me a free oil change and provided honest feedback about the condition of my vehicle. More

by TYLER.GREGERSEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We value your positive feedback at Brent Brown Toyota. We're glad you appreciated our complimentary oil change and honest vehicle condition review. Thank you for choosing us.

March 31, 2024

Dealership Rating

Employee Rating

Service department is top notch. Always fast and helpful with any problems, issues or questions. Drew and Josh are awesome! Always fast and helpful with any problems, issues or questions. Drew and Josh are awesome! More

by DABINGHAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We're pleased to hear that you had a positive experience with our service department at Brent Brown Toyota. Our team, including the people you've mentioned, strives to provide quick and useful assistance. Thanks for your 5-star review!

March 30, 2024

Dealership Rating

Employee Rating

You guys rock. Fast and friendly. Keep up the good work. Disco Stu doesn't advertise Fast and friendly. Keep up the good work. Disco Stu doesn't advertise More

by karlsvart1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Nathan Parker, Orrin Skinner, Daniel Ryan, Christopher Smith

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We appreciate your praise for our fast and friendly service at Brent Brown Toyota. We're glad you value our diligent work, Disco Stu.

March 28, 2024

Dealership Rating

Employee Rating

Andrew was great, kept us up to date on what was happening. Worked fast and was very helpful and kind. happening. Worked fast and was very helpful and kind. More

by Cardon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We appreciate your feedback about our team at Brent Brown Toyota. It's good to know they kept you informed and were able to assist efficiently and kindly. Thank you for choosing us.

March 27, 2024

Dealership Rating

Employee Rating

They done a good job on my tundra. They kept me advised on how it was coming along because I was waiting for it.They we’re very professional. They kept me advised on how it was coming along because I was waiting for it.They we’re very professional. More

by billandlaurie79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We appreciate your feedback. It's great to hear that you had a positive experience with our professionalism and communication during your Tundra service at Brent Brown Toyota. Thank you for the top rating!

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