Andres Garcia | Page 8

Muy buen servicio, el personal muy amable. Es muy agradable encontrar gente que hable otros idiomas y en especial es español, el trato se vuelve mas amigable. Es muy agradable encontrar gente que hable otros idiomas y en especial es español, el trato se vuelve mas amigable. More

by EMIZUGAR Verified Customer Verified Customer

Report | Print

I received a recall notice from VW, called Dirito to make an appointment. After many phone tag messages, I was able to make an appointment. The Recall Notice said the service would take a about an hour, so I an appointment. After many phone tag messages, I was able to make an appointment. The Recall Notice said the service would take a about an hour, so I planned to wait for my car. Dirito has a very nice waiting room. But when I arrived at the appointed time, the service advisor said it would take half a day and that I can expect it to be done at 3:30 pm. My appointment was 9:20 am. Had the service advisor told me at the time we made the appointment that it would take that long, I would have taken my car to the Oakland dealer. Dirito is in Walnut Creek and I live in Berkeley. Even though they would drop me at BART, the closest BART station to my home and is a mile long walk. Because of the miscommunication the service advisor was able to move my car to an earlier place in the queue, so instead of being done at 3:30, it was done at Noon. I am very appreciative of the service department's flexibility. More

by April Hopkins Verified Customer Verified Customer

Report | Print

Best car buying experience I've ever had. Andres was responsive and knowledgeable. I really can't say enough good things about how he was to work with... Everyone there was awesome. Andres was responsive and knowledgeable. I really can't say enough good things about how he was to work with... Everyone there was awesome. More

by AWINSLOW3777 Verified Customer Verified Customer

Report | Print

Andres Garcia was my salesperson. He was very knowledgeable, and patient while I took my time to make a decision. A great experience with everyone! He was very knowledgeable, and patient while I took my time to make a decision. A great experience with everyone! More

by ATALLPAUL Verified Customer Verified Customer

Report | Print

Friendly service. Third vehicle purchased from Dirito Brothers Walnut Creek in the past thirty years. Third vehicle purchased from Dirito Brothers Walnut Creek in the past thirty years. More

by stolva.stb Verified Customer Verified Customer

Report | Print

Friendly, courteous service from all we interacted with. I will recommend the dealership to all who ask. I will recommend the dealership to all who ask. More

by JAAGEE79 Verified Customer Verified Customer

Report | Print

Great team of people work at this dealership! I received a warm welcome to an early Friday morning start. Andres and Erin were great. No pressure. Good conversation getting to know the customer.T I received a warm welcome to an early Friday morning start. Andres and Erin were great. No pressure. Good conversation getting to know the customer.The whole team seems to enjoy their job and environment. Congratulations on creating the best car purchasing experience I've ever experienced. More

by LEIF.JOHNSON Verified Customer Verified Customer

Report | Print

Very responsive, fair, and an overall positive experience. Andres heard what we were looking for and found the right car and the right deal. experience. Andres heard what we were looking for and found the right car and the right deal. More

by CRMAHOOD Verified Customer Verified Customer

Report | Print

I trust this dealership for service. I really liked the advisor—he made the unpleasant task of having my car serviced actually enjoyable. I really liked the advisor—he made the unpleasant task of having my car serviced actually enjoyable. More

by babzgotanewjetta Verified Customer Verified Customer

Report | Print

I have nothing but good things to say about the dealership and the service department. It could have gone a different direction, but they stood by there word and really went out of there way to mak dealership and the service department. It could have gone a different direction, but they stood by there word and really went out of there way to make it right. It’s refreshing to see a business that stands behind what they sell. 👍 More

by CORKYFALLON Verified Customer Verified Customer

Report | Print