Andrea Cunningham
Andrea Cunningham at Turpin Kia
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Andrea Cunningham | Page 23

Internet Sales Manager, Sales and Financial Services Consultant

Turpin Kia

10563 Highway 7
Carleton Place, ON K7C 0C4

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5.0
240 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

5.0

240 Reviews

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240 Reviews of Andrea Cunningham

October 28, 2020

Dealership Rating
Employee Rating

Bought a new Kia Soul from these guys - really straightforward, efficient, answered what I asked and very open. Provided full breakdown of costs and fees which was very welcome. Extremely highly r More

by tomcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andre Smith

October 26, 2020

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Employee Rating

My wife and I have purchased many vehicles from here , and we have always been quite satisfied. We appreciate that the salesman always knows the vehicle inside and out. More

by Callmelindy,
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Karen Clouter , Chris Burritt, Murray Gilmour, Terry Koeslag

October 14, 2020

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Employee Rating

These guys are awesome, I bought my Sportage in August they answered all questions, they were super helpful. Would highly recommend buying a vehicle from this dealership. More

by K.Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andre Smith

September 13, 2020

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Employee Rating

Excellent dealing with Mike, Andre and Andrea in the recent purchase of our vehicle. Will definitely look to these folks when we need our next car. Helpful, friendly and honest. More

by Dirk
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Peters, Andre Smith

September 11, 2020

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Employee Rating

Went to your dealership and test drove two Seltos. Sadly the offer on my trade was insulting low. There seemed to be no interest in making a deal. Left disappointed but then got in contact with Brockville K More

by iris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 19, 2020

Turpin Kia responded

Hi Iris, I hope you've had a good week. I'm sure you're very busy but I was hoping you'd give us an opportunity to address your concerns. Please email me directly if you prefer at andre@turpinkia.ca or call the store at 613-253-0909 Best, Andre

Sep 25, 2020

Turpin Kia responded

Hi Iris, We're happy to hear you made the decision to buy a KIA Seltos - they're an incredible vehicle. Our friends at Brockville KIA are a great team as well; you're in very good hands. That being said, we're disappointed to hear you had such a bad experience at our store. Trades are always a difficult subject to navigate and it's VERY possible we simply made a mistake...it happens to all of us but it's our responsibility to make sure it doesn't - in this, we apologize. However you mentioned in your review that the overall experience was poor. Aside from the trade, what could we of done differently to have improved your experience? We can't earn your business at this point but we would greatly appreciate any opportunity to address your concerns. For any of us here to get 1/5 stars is taken very seriously. For you to of marked customer service/Quality of work/overall experience with the lowest possible score leads us to think there must be processes and behaviors that we need to change or eliminate. We'd really like to know what those are and be able to address them in an effort to improve your opinion of us. Thank you for having given us the opportunity and sorry again for having fallen short. We look forward to your feedback in hopes that you'll reconsider your review once we've addressed them.

September 10, 2020

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Employee Rating

We had a really positive experience at Turpin Kia. Both Andrea and Andre were very knowledgeable, helpful, and straight-forward. Would recommend the Turpin Kia team. More

by Nadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andre Smith

August 28, 2020

Dealership Rating
Employee Rating

Just purchased my third Kia. I certainly would recommend Turpin Carleton Place to my friends. Mike, Andre and their receptionist made it a pleasant experience and I wouldn’t hesitate to go back if I had a More

by Carmie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Peters

August 27, 2020

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The manager was knowledgeable and available and my agent was personable and informed. My trade in amount was fair. I took advantage of winter tires and rust proofing offers. Really good floor mats come wit More

by ward9787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andre Smith

August 23, 2020

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Employee Rating

We would recommend Turpin Kia for sure. Andrea and Andre took great care of us and went out their way to work with us financially. Very friendly without any pressure. Thanks! More

by thelevsteks
Recommend Dealer
Yes

Other Employees Tagged: Andre Smith

August 22, 2020

Dealership Rating
Employee Rating

Andrea was wonderful I was greeted right away an told her what I was looking for she recommended the soul although I wasn'tto keen o the look she said why not just try it as sometimes looks doesn't matte More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Peters, Andre Smith

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