Myself and my colleagues all strive to provide great customer service from both the point of sale and the years of service that follow. I've been in Carleton Place now for several years and the community continues to bring me joy - a close-knit community like CP allows for a much more personal touch. Whether we're at the license bureau, grabbing a coffee or picking up lunch - we always run into customers and get to say hi and catch up. That's the best part about being here. Please take a moment to check all our reviews. We're very proud of them and appreciate the time each person took to post them. Thanks for checking up on us and please pop in!
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Write a Review498 Reviews of Andre Smith
March 23, 2023
I have been a loyal customer for 5 years, my initial visit was a panic as my car was out of commission and the team worked with me positively in every way possible! Now 5 years later I have purchased tw visit was a panic as my car was out of commission and the team worked with me positively in every way possible! Now 5 years later I have purchased two vehicles from them and they have become like family! I recommend them to everyone I come across and will never go to another dealership! Thanks for being most knowledgeable, courteous, respectful, funny people that each and every one of you are! More
Other Employees Tagged: Fern Turpin, Mike Peters, Karen Clouter, Andrea Cunningham , Chris Burritt, Murray Gilmour, Terry Koeslag, Victor
March 17, 2023
Working with Andrea and the team at Turpin Kia made my vehicle purchase a breeze. Although I'm four hours away from their dealership, I communicated with them via phone and email. They accurately quoted m vehicle purchase a breeze. Although I'm four hours away from their dealership, I communicated with them via phone and email. They accurately quoted me an approximate delivery date for my Carnival LX+, which arrived on time without any hiccups. The add-ons I requested were professionally installed by their service department, so everything was ready at pick up. All in all, it was great dealing with Turpin Kia! More
Other Employees Tagged: Andrea Cunningham
March 12, 2023
When we arrived at Turpin, we were not committed to Kia. When we left, we were committed and we wanted to buy it from Andrea. Courteous, knowledgeable service, and no pressure. We ordered a very specific co When we left, we were committed and we wanted to buy it from Andrea. Courteous, knowledgeable service, and no pressure. We ordered a very specific configuration, and delivery took a while. But that was entirely due to the global supply chain chaos, and in no way reflects on the dealership. Andrea offered us options to shorten the wait, but we chose to hold on and get exactly what we wanted. We are happy customers. More
Other Employees Tagged: Andrea Cunningham
March 11, 2023
Purchased a new car. Very positive experience with Mike Peters and Andre Smith. They were friendly, efficient and professional. Very positive experience with Mike Peters and Andre Smith. They were friendly, efficient and professional. More
Other Employees Tagged: Mike Peters, Andrea Cunningham
March 10, 2023
Both Michael Peters and Andre Smith gave me intelligent and personable answers to my questions. I felt very comfortable dealing with them. I would recommend this dealership to anyone. After two weeks of dr and personable answers to my questions. I felt very comfortable dealing with them. I would recommend this dealership to anyone. After two weeks of driving this auto I like it very much. More
Other Employees Tagged: Mike Peters
March 09, 2023
I had an amazing experience start to finish from when I submitted a request for info online until I picked up my new car 2 weeks later. Andrea Cunningham was exceptional to deal with. She was knowledgeable submitted a request for info online until I picked up my new car 2 weeks later. Andrea Cunningham was exceptional to deal with. She was knowledgeable, efficient and professional. I highly recommend. More
Other Employees Tagged: Andrea Cunningham
March 07, 2023
Great experience every step of the way. Left very happy and will definitely recommend to friends and family! Left very happy and will definitely recommend to friends and family! More
Other Employees Tagged: Mike Peters, Andrea Cunningham
March 04, 2023
So worth coming outside of the city (Ottawa) for a warm, friendly, non-pushy sale. They made the whole process easy and really fun. Thanks so much to Mike, Andre and Andrea. Highly recommend coming here! friendly, non-pushy sale. They made the whole process easy and really fun. Thanks so much to Mike, Andre and Andrea. Highly recommend coming here! More
Other Employees Tagged: Mike Peters, Andrea Cunningham , Andrea
March 03, 2023
Had a bad experience with my car being stolen. The dealership jumped into action to minimize the inconvenience. Provided a loaner car very quickly, sourced a very similar car and gave me a few opt The dealership jumped into action to minimize the inconvenience. Provided a loaner car very quickly, sourced a very similar car and gave me a few options to chose from, it was awesome. More
Other Employees Tagged: Mike Peters, Andrea Cunningham , Fern Turpin - owner personally got involved.
March 03, 2023
Vary polite and not Push it at all They listened to what the customer wants An excellent experience the customer wants An excellent experience More
Other Employees Tagged: Mike Peters

