Anastacia Rebell
Anastacia Rebell at Secor Subaru

Anastacia Rebell | Page 2

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
153 Reviews
4.8

153 Reviews

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153 Reviews of Anastacia Rebell

May 01, 2025

Dealership Rating
Employee Rating

My experience with this dealership has been favorable. Staff have been very helpful with our Subaru outback. More

by JVALENT911
Workmanship
Service Communication
Recommend Dealer
Yes
May 02, 2025

Secor Subaru responded

We're delighted to hear that our team at Secor Subaru provided you with a positive experience. Thank you for sharing your feedback and trusting us with your Subaru Outback!

April 28, 2025

Dealership Rating
Employee Rating

I've been going there for years, and I can trust them with my car. The service is quick and efficient. More

by TELEPOETIC77
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

Apr 28, 2025

Secor Subaru responded

Hi! Thank you for being a loyal customer of Secor Subaru! We're delighted to know that our quick and efficient service has earned your trust over the years. We look forward to continuing to serve you in the future!

April 18, 2025

Dealership Rating
Employee Rating

Dealer refused to acknowledge my request for wheel bearing replacement without cost. I have contacted Customer Service in regard to this issue. More

by PAMSLOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 14, 2025

Dealership Rating
Employee Rating

On time, knowledgeable, didn't push services not required at this time Friendly, customer service waiting area clean, with wi-fi, and coffee More

by DENSD33
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

Apr 15, 2025

Secor Subaru responded

Thank you for sharing your positive experience with Secor Subaru! We're delighted to know our team provided timely and knowledgeable service in a comfortable environment. We appreciate your feedback and look forward to serving you again!

April 09, 2025

Dealership Rating
Employee Rating

From the Sales staff and Manager, to the Parts & Service staff...my experience at Secor Subaru has been an excellent experience! More

by cad114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Eggert, Shawn Murray, Kyle Pullen , Paul Holden, Dan Mirles, Rebecca Nutt

Apr 10, 2025

Secor Subaru responded

We're delighted to hear that your experience with the Sales, Parts & Service teams at Secor Subaru has been excellent! Thank you for sharing this positive feedback. We're here whenever you need us!

April 03, 2025

Dealership Rating
Employee Rating

Service representative was rude when I was explaining an issue with my vehicle. Noise was hard to explain and she was not very helpful. She looked at me like I was crazy. I usually have good experience wh More

by Rugg_lau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Secor Subaru responded

Thank you for the review. I'm sorry to hear that these experiences have caused you & your husband to question your confidence in our team. Your feedback is appreciated and will be addressed internally so we can take steps to improve our service & processes moving forward. If you have any additional questions or concerns you'd like to discuss, please feel free to contact me directly. Thanks again, Shawn Murray - Service Manager - smurray@secorauto.com

March 28, 2025

Dealership Rating
Employee Rating

Secor took our vehicle kind of last minute, which we greatly appreciated. They are always easy to work with! More

by HILTLM
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

Mar 31, 2025

Secor Subaru responded

We're delighted to hear that our Secor Subaru team could accommodate your vehicle on short notice and make the process easy for you. Thank you for choosing us, and we look forward to assisting you again in the future!

March 28, 2025

Dealership Rating
Employee Rating

Took my 18 crosstrek in for recall repair. Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car thro More

by Christianjgray99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Secor Subaru responded

Christian, we're delighted to hear that our team at Secor Subaru exceeded your expectations with prompt service and extra touches like the car wash. Thank you for choosing us for your Crosstrek's recall repair, and we look forward to assisting you with future maintenance!

March 24, 2025

Dealership Rating
Employee Rating

Everything went well and completed on time, which was important as I was waiting for my car. More

by GUYRSCRIBNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

Mar 25, 2025

Secor Subaru responded

So happy to hear that! Thanks for the amazing review! - Secor Subaru

March 17, 2025

Dealership Rating
Employee Rating

Excelent dealership for maintaining your car. The service dept works well with their customers, they answered questions, review maintenance results and provide options. More

by MARIA.MOULTHROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Secor Subaru responded

Maria, thank you for highlighting your excellent service experience at Secor Subaru! We're glad our team could assist with your maintenance needs and provide clear options. We appreciate your support!

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