Alex Hall
Alex Hall at Heiser Toyota

Alex Hall | Page 9

Sales and Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
194 Reviews
4.9

194 Reviews

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194 Reviews of Alex Hall

November 09, 2022

Dealership Rating
Employee Rating

Aisha was very patient working through the process and answering all the questions. Definitely would recommend her. More

by DAVID.DUSING
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Jakub Kania , Aisha Fernando

Nov 09, 2022

Heiser Toyota responded

David, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 13, 2022

Dealership Rating
Employee Rating

They provided outstanding customer service. I was constantly kept advised of the status of my vehicle as it was being assembled. The day I picked up my car Alex went above and beyond. He sat More

by JROUTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed , Aisha Fernando

Jul 14, 2022

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 08, 2022

Dealership Rating
Employee Rating

Very professional and helpful employees at Heiser. Alex Hall is a very patient sales consultant. More

by VWILLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Chad Covert , Aisha Fernando

Jul 11, 2022

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Alex was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

May 26, 2022

Dealership Rating
Employee Rating

Not honest and open. Had to basically beg for any information. Sales department seemingly has little to no grasp of customer service. Never again. More

by MATT-MANDYMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shahat Mohamed, Jakub Kania

May 31, 2022

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by email at jphillips@heiser.com so we can better understand what happened during your experience.

March 04, 2022

Dealership Rating
Employee Rating

Manager could’ve done more for me Visa down payment over phone Salesman was Awesome thank you More

by Zmydust
Recommend Dealer
Yes
Mar 07, 2022

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. We are sorry that we apparently fell short during your last visit. I want to assure you that this does not align with our company standards or expectations. If there is anything you would like to share with our management team, please do not hesitate to reach out to our General Manager Jessica Phillips by email at jphillips@heiser.com. We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 09, 2022

Dealership Rating
Employee Rating

Good but felt like i was lied about the deal on my car i bought.. More

by JEROMELIS81
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shahat Mohamed, Jakub Kania , Colt Grandstaff

Feb 21, 2022

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the general manager Jessica Phillips in an effort to better our business and employees. . In the meantime, please feel free to contact Jessica Phillips by email at jphillips@heiser.com so we can better understand what happened during your experience.

November 11, 2021

Dealership Rating
Employee Rating

Heiser Toyota is a great dealership that is full of helpful and accommodating staff. I’ve enjoyed getting my vehicles serviced here for the past 6 years. More

by Taylor Walek
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Jakub Kania

Nov 29, 2021

Heiser Toyota responded

Dear Taylor, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 06, 2021

Dealership Rating
Employee Rating

I was pleased with Alex Hall, the person who attended to me. What I am thrown back by is that fact that I got so much crap with the form of payment I was using. For someone who was paying cash and I’m ful More

by SCARLOS1129
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Oct 11, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for your valuable feedback! We are pleased to hear that you enjoyed your experience with Alex. Your feedback regarding your purchasing experience has been sent to the appropriate management in an effort to better our business and employees. If you have any additional feedback or concerns, please feel free to reach out to our General Manager Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com. We greatly appreciate your business and look forward to seeing you again in the future. Glad you're enjoying your new ride!

October 02, 2021

Dealership Rating
Employee Rating

2018 Subaru Forester was decently priced. Offered good trade in value for car. Alex was an excellent sales person. More

by Gocatgower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Alex and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Subaru Forester!

September 14, 2021

Dealership Rating
Employee Rating

When I first started I was nervous but when I really got my feet wet everybody welcomed me. Their a great place to purchase a car from. The sales people GM's everybody is awesome More

by TRAVELLELEWIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

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