Alex Hall
Alex Hall at Heiser Toyota

Alex Hall | Page 10

Sales and Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
194 Reviews
4.9

194 Reviews

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194 Reviews of Alex Hall

August 25, 2021

Dealership Rating
Employee Rating

Excellent place they really work with you. & are really understanding of what you need & want. Also the sales wokers are amazing. I would definitely recommend this dealership. More

by JACQUELINE.MEJIA92
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Aug 26, 2021

Heiser Toyota responded

Dear Jacqueline, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 23, 2021

Dealership Rating
Employee Rating

The middle part of the bench seat is wrinkled and you still owe us the door molding. Still waiting for a phone call about both items More

by HANSENAJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jessica Phillips

Aug 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com with any additional questions or concerns.

August 05, 2021

Dealership Rating
Employee Rating

Felt they were not going the extra mile to get my business. This is NOT a reflection on our salesman, Alex Hall. Surface scratches on the car - we had to ask to have buffed out. No passenger floor ma More

by KRISNESTINGENPALM
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chad Covert, Jakub Kania

Aug 12, 2021

Heiser Toyota responded

Dear Kris, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com so we can better understand what happened during your experience.

August 04, 2021

Dealership Rating
Employee Rating

Alex was great at helping me find my next vehicle. He explained everything to me and helped me get the deal done. Great job Alex. More

by RICHARDSON.ALONTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Alex and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 03, 2021

Dealership Rating
Employee Rating

Salesman Alex did a really good job at showing me the car and very talkative so it was a boring transaction and boring with just signing paperworks and then being done . More

by FUBDAY2222
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Aug 12, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Alex and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 03, 2021

Dealership Rating
Employee Rating

Answered all questions and worked with me on new car ordering. More

by BYOBUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed , Goran Filipovic, Joe Reynolds

Jul 06, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 04, 2021

Dealership Rating
Employee Rating

Polite and understanding of what I wanted and did not want! Fair in pricing! Could have come down a little more but contacted me daily with updates on what could be offered. More

by TBUCHHOLZ1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Jakub Kania

Jun 10, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Alex and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

April 21, 2021

Dealership Rating
Employee Rating

Everything was great except for the interior of the vehicle was not that clean. Like a dirty rag was used to wipe it down. I would have preferred it cleaner. More

by CRAIGSTEVENSONF16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Apr 22, 2021

Heiser Toyota responded

Dear Craig, Thank you for your business and valuable feedback! We are pleased to hear that you had a great experience with Alex and the Heiser team. We sincerely apologize we were unable to meet your expectations regarding the delivery of your vehicle. I have sent your feedback to the appropriate management in an effort to better our business and employees. Please feel free to reach out to our General Manager Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com if you have any additional questions or concerns. Hope you're enjoying your new ride!

April 21, 2021

Dealership Rating
Employee Rating

This was my third purchase from Alex Hall at Heiser Toyota. Always a great experience! Everyone is very helpful, knowledgeable and work with you throughout the process. More

by TKRIVERA33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed , Maureen Calmes

Apr 22, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Alex and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

March 03, 2021

Dealership Rating
Employee Rating

Always a pleasure to get work done at Heiser. We have been Heiser for over 10 years and always get excellent service. The associates always are pleasant and helpful. More

by levells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you've continued to have a great experience the Heiser team over the years. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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