Alban Joseph | Page 10

Used Jeep Buyer With my family dealing with Islington Chrysler in the past I had no problems or hesitations purchasing my used Jeep from this dealership. I was luck With my family dealing with Islington Chrysler in the past I had no problems or hesitations purchasing my used Jeep from this dealership. I was lucky to have the help from Alban Joseph help me with the purchase of my jeep. I have been to other dealers were when their running numbers and packages you start to feel that your a inconvenience to them. With Alban my first visit he ran some packages for me and printed them out and when I said I was not willing to put my name on anything that day he was very understanding and gave me other options. When I finally decided I was ready I popped in with really no time to wait around while he was with another customer I told him I would be in the next day to deal with him because of how I was treated the first time...... Bla Bla Bla I bought a Jeep that Thursday and picked it up Monday. Alban came in on his day off to finish the paper work and get me in my jeep. Thank You Alban Best Regards Greg More

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great experience Great service; salesman was very patient and did not push. Answered all my questions. All round an excellent experience. I'd happily recommend this Great service; salesman was very patient and did not push. Answered all my questions. All round an excellent experience. I'd happily recommend this salesman to my friends. More

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ISLINGTON TO THE RESCUE!! WOW - I didn't know it could be this easy. Always looking to do the right thing, the staff were accommodating from the first phone call to final ha WOW - I didn't know it could be this easy. Always looking to do the right thing, the staff were accommodating from the first phone call to final handshake. They care about my car as much as I do. Being a bit car illiterate, the Senior Service Advisor, (Serge Derkach) advocated for best car practices and explained technical concepts without making me feel inferior. Never looking to over-sell, he offered me an option that ended up saving me money. After striking up a friendly conversation with long-standing Sales Representative, (Alban Joseph) while my car was being serviced, he took it upon himself to speak to the service department and ensure I was looked after. The Service Manager, (Elvin Etcubanez) was not hesitant to make contact with me when I first arrived, and offered ways to further accommodate. All of the staff rose to an unlikely occasion - picking up on warranty work that was abandoned by a past dealership struggling to find the cause of a leak. They took it in stride, and completed the job in a timely manner. Extremely fair, honest, and respectful. They might just make the shortlist for Christmas cards come December! More

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Terrible Service I spoke to an online chat agent who collected some brief information from me. I said I was looking for a Jeep SUV with a sunroof. (I am shopping aro I spoke to an online chat agent who collected some brief information from me. I said I was looking for a Jeep SUV with a sunroof. (I am shopping around and contacting multiple dealerships.) I get responses from 3 dealerships later on in the day and this was Alban's from Chrysler Islington; "Lease for 24 months based on 24,000 per year is $1,054.77." Alban Joseph Sales Consultant Islington Chrysler Dodge Jeep RAM FIAT-Toronto West 5476 Dundas St West, Toronto 1) Where is a personal greeting - 'Hi _____, thanks for your interest' or even "hi" 2) What vehicle are you quoting me on? 3) What are the specs for this price? 4) What are my options? I think I will go to someone more professional and courteous, thanks. More

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I had warm welcome by Ziad. I then got to know Alban . This dealership is great it is highly recommended. The service was great and the everyone worked together to make my experience better and much easi This dealership is great it is highly recommended. The service was great and the everyone worked together to make my experience better and much easier. More

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Happy Customer We got our Fiat 500X from Islington Chrysler Dodge Jeep Ram FIAT, we got it at a great price, our car sales men were very knowledgable and friendly! We got our Fiat 500X from Islington Chrysler Dodge Jeep Ram FIAT, we got it at a great price, our car sales men were very knowledgable and friendly! More

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Exceptional Service!! Alban was AMAZING as always. I had purchased my previous 2014 Dodge Grand Caravan with him and he helped me again with my 2017 Chrysler Pacifica Tour Alban was AMAZING as always. I had purchased my previous 2014 Dodge Grand Caravan with him and he helped me again with my 2017 Chrysler Pacifica Touring L. My whole family loves our new vehicle. We will definitely enjoy our road trips! Thanks again on your amazing service! Ed Mar More

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Service I want to say this dealership went above an beyond exceptional service. They went to the factory to get the vehicle I wanted. even when a mistake was I want to say this dealership went above an beyond exceptional service. They went to the factory to get the vehicle I wanted. even when a mistake was made they made other offers to ensure I would not be disappointed. Alban is such a pleasure to deal with. Mathew in finance made sure I got everything I wanted in my new vehicle. More

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Customer service satisfactory These 2 employees are very good , when these two work together they're unstoppable and they want to be sure that people are well taken care of that's These 2 employees are very good , when these two work together they're unstoppable and they want to be sure that people are well taken care of that's why when I go to this dealership I always looked for these 2 people I even recommended this dealership to all my friends who is looking for a new car. They have a good people skill and very knowledgeable of everything that's why I'm not a one time customer I've dealing with them for how many years now and all my cars and van is from this dealership More

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2016 Dodge journey With great pleasure meeting the sales person of the year. Alban was great getting us into a new vehicle and Jay Jay was fast in getting everything sor With great pleasure meeting the sales person of the year. Alban was great getting us into a new vehicle and Jay Jay was fast in getting everything sorted what a excellent experience both me and my wife will definitely go back and purchase another 1 in the near future. More

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