Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Alan Brown
Refer Me
290 Reviews
Getting up every morning and wanting to go to work is awesome when you work with a great group of fellow team members and for the best dealership! Helping my customers to have the best possible service experience is my goal. Camping is my passion so feel free to bring that up in our conversations! Hope to see you soon for all your service needs.
Read more290 Reviews
Write a Review
290 Reviews of Alan Brown
Helpful 
December 20, 2022
Service area is excellent and very competent. Customer service on dealership friendly. The certified used car was not worth it to buy. 2,000 miles in 6 month and I had to buy a full brake syst Customer service on dealership friendly. The certified used car was not worth it to buy. 2,000 miles in 6 month and I had to buy a full brake system. Not okay. More
by Jan
Other Employees Tagged: Darren Callan , John Melchiorri
November 22, 2022
I hand fears that I wouldn’t be able to get an inspection asap. I feared it would take close to 2 weeks to schedule anything. I went to Handy Toyota to see if they could sneak me in and I was surprised Alan asap. I feared it would take close to 2 weeks to schedule anything. I went to Handy Toyota to see if they could sneak me in and I was surprised Alan Brown was able to have me in and out that day!!!! He even informed me of the a recall my Tacoma had and had it fixed!!! 5 stars to Handy Toyota and Alan!!!! Much appreciated More
by Shokimight
November 15, 2022
I am giving 5 stars for one reason only -- Alan. He is very courteous and straightforward, which helped me regain the confidence in Handy Toyota that I had lost on my previous visit. On that He is very courteous and straightforward, which helped me regain the confidence in Handy Toyota that I had lost on my previous visit. On that visit my car failed inspection and I was asked to sign off on a repair over $800 that I subsequently learned was just, plain wrong. Instead of "so much rust it's dangerous", I learned that my brake line has a little rust that should give no problems for at least a couple more years, and that in general my car underbody is very clean, especially given its age. I had to fork over another $65 for an inspection at a different garage where my car easily passed once the front brakes were replaced. I feel like Handy owes me a $65 discount next service! This time I had snows put on and an oil change. I was given lots of caution paperwork at the end, but I knew that I had already addressed most of the issues at a closer garage that would not be on record at Handy's. I drive 45 minutes to Handy, because I do not trust the local Toyota dealer. Because of Alan, I will continue to do so. More
by atnoordewier
October 14, 2022
Alan discussed the work that had been done and then emailed me pictures of the findings after my service. When I emailed him back with a clarifying question he responded in a timely manner. Thank you emailed me pictures of the findings after my service. When I emailed him back with a clarifying question he responded in a timely manner. Thank you! More
by Elizabeth
October 14, 2022
Had to bring my daughters 2020 Corolla in for rear brakes, Scott got me in with no appt and got car back same day! Next day brought my wife's 2021 Corolla in for Insp/Oil change and was out in 1 hr. A brakes, Scott got me in with no appt and got car back same day! Next day brought my wife's 2021 Corolla in for Insp/Oil change and was out in 1 hr. Alan was Service advisor on this car! Always great service and work performed by Handy's! Thanks More
by davidroyvt
Other Employees Tagged: Scott Mercure
September 29, 2022
Very attentive, efficient, friendly and professional in the way he handled himself and in the way he treated me. There to get answers to my questions and in no way did I feel pressured. the way he handled himself and in the way he treated me. There to get answers to my questions and in no way did I feel pressured. More
by bobabair
Other Employees Tagged: Adam Luneau, Nicholas Lambert, Logan Goulette, Jason Laflam, Tristan Thomas
August 31, 2022
Very pleased with the emergency service they provided. Had my 2012 RAV4 towed in and the technician went through it thoroughly. I accepted all the recommendations and the work was done promptly. All these Had my 2012 RAV4 towed in and the technician went through it thoroughly. I accepted all the recommendations and the work was done promptly. All these people went out of their way to get my vehicle repaired quickly and they kept me informed all the way. Kudos to Danielle, Ashley, Allen, Darren and super Tech J. DeLacy for a job well done. Very professional team.. More
by jsokal59
Other Employees Tagged: Darren Callan , Danielle, Ashley, Larry
Dealership Inventory (306 Vehicles)
