Alan Brown
Alan Brown at Handy Toyota
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Alan Brown

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.8
284 Reviews

Getting up every morning and wanting to go to work is awesome when you work with a great group of fellow team members and for the best dealership! Helping my customers to have the best possible service experience is my goal. Camping is my passion so feel free to bring that up in our conversations! Hope to see you soon for all your service needs.

4.8

284 Reviews

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284 Reviews of Alan Brown

May 17, 2024

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Employee Rating

My appointment was scheduled to take an hour and a half, and it took nearly twice as long More

by jake.a.seymour
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Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2024

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Alan was great to work with. The work Don on my truck was completed within the time he told me. More

by an
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Recommend Dealer
Yes

May 16, 2024

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Great service. Feel my car is well taken care of whenever I have service done there. I had my front brakes and rotors replaced yesterday and Alan Brown was my ser More

by mbessette741
Recommend Dealer
Yes
May 17, 2024

Handy Toyota responded

Thank you so much for taking the time to leave us a review! We greatly appreciate you doing so!

May 14, 2024

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Employee Rating

Professional respectful service. Fully explained. the repair cost much more than expected but an explanation was given More

by penberthykv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Handy Toyota responded

Thank you for the review! We are happy to hear that!

May 11, 2024

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I live in Essex I travel to xx Albans for the great service they provide. More

by nvienn
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Service Communication
Recommend Dealer
Yes
May 14, 2024

Handy Toyota responded

Thank you so much for the review and for making the trip to see us!

May 10, 2024

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Employee Rating

Extremely disappointed 3 hour wait for oil Change and winter tire removal. A simple phone call to say we're running behind and I could have made other arrangements. I live an hour out and missed my gra More

by dianeianni0007
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Recommend Dealer
No

May 10, 2024

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Waited 2 hrs for a oil change and never checked out the rest of the work More

by jmabbllc
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Recommend Dealer
No

May 10, 2024

Dealership Rating
Employee Rating

Alana’s a great job keeping me informed after the mechanic found a problem during the inspection. More

by bewilliams62
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Handy Toyota responded

Thank you for taking the time to leave us a review!

May 10, 2024

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Employee Rating

They were running late but were able to shuttle me home to accommodate my schedule. Great service! Thanks More

by MOLLYBACKUP
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 13, 2024

Handy Toyota responded

We appreciate you leaving us a review! It's wonderful to hear that!

May 08, 2024

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Employee Rating

All went smoothly. It took longer than estimated for a tire rotation and routine point inspection, but everything else was good. More

by sghalnon
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Workmanship
Service Time
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Recommend Dealer
Yes
May 09, 2024

Handy Toyota responded

Thank you for the review! We appreciate it!

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